Ronny g
North hollywood,#2Consumer Comment
Mon, November 01, 2010
First off..you stated if you bend it..it breaks. So don't bend it.
I am not that familiar with magic jack because I only use cell phones. So I went to the website faq's and typed in the question "do I have unlimited use". It answered with a link to the terms...
"If magicJack sees excessive use, including but not limited to, a
customer whose usage is twenty (20) times more than the average
magicJack's customer's usage, or a customer who calls more than 50
different telephone numbers per day, or systematic or intentional
misuse, it reserves the right, in our sole discretion, to terminate your
use of the magicJack device and/or Software immediately..."
So they used the right according to the terms of use to terminate the account. It wasn't due to "any reason" they wanted..they gave you a specific reason as per the terms of use.
I am sure it is determined through a computerized system if someone is abusing the limits of usage. I don't think they would have a human hired just to sit there and track your minutes..be realistic.
Get a regular phone with unlimited use next time and talk all you want. Too many complaints about this magic jack anyhow..but then again there are tons of complaints about phone companies too. But the phone company does offer unlimited call plans..that is what you need apparently.