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  • Report:  #769617

Complaint Review: main street processing - richardson Texas

Reported By:
ben - mckinney, Texas, United States of America
Submitted:
Updated:

main street processing
1505 token drive richardson, 75082 Texas, United States of America
Phone:
866-544-1031
Web:
Tell us has your experience with this business or person been good? What's this?
I worked for this company for...far to long! They call merchants and lie to them, stating;

1. WE are your current processor

2. We audit your processor for Visa

3. We are Visa.



They then go on and tell the merchant that their current rates and fees are WAY to high and we can lower those costs. Of course we never told the merchant that we charge higher fees, or hide such fees as PCI ( industry fee) . If there are signatures missing, then an employee at the company would forge the name or initials where needed. They also sold credit card machines for hundreds or thousands of dollars higher than is fair. The application fee is fictious. That goes to the salesperson who signs them up. Finally, they have a HUGE termination fee for merchants that get wise to them and want to leave.   

Now lets look at the employees.

 

All sales people are REQUIRED to sign a document stating that if they leave the company or are fired, they forfiet their final paycheck. If you do not sign the paper, you are not employed there. Further, "Roman" a brother to Gary Garmash sleeps with a female employee and that employee has most of her deals done by the brother,"Roman". If you question this practice, as a few employees (both male and female) have done, you are fired. Gary even called a meeting on the sales floor to talk about the "elephant in the room". Told the people get over it or leave in effect.  



The telemarketers who call the merchants will get on their own cell phones and call the current processor and pose as the merchant to request their stament. They do this because they are only paid when a statment is faxed in. These tele marketers are usually hung over or on drugs. 



The principle owners of this company are WELL aware of everything I have stated here, but they do not care to do anything about it. My hope is that someone will reign in these scumy people and put them out of business.



STAY AWAY FROM THIS COMPANY!! Please contact your attorney or the State Attorney General for Texas and report them. Check your documents and ask for a fax copy of your papers from them...I bet you wil see your name where you never signed it.    


2 Updates & Rebuttals

Justin

Dallas,
Texas,
USA
Downright lie

#2UPDATE EX-employee responds

Wed, August 16, 2017

 I worked for this company and everything this guy said is a downright lie.. I never saw anybody lie and say they were their merchant they always said they were Main Street processing and I never saw anybody forge anything.. This is downright BS.. I never saw anybody talked to bad, treated unfairly, or told to lie to any customer.. First of all all calls are recorded and if this was actually happening there would be plenty of lawsuits.. Second of all signatures come in through a fax machine so the pages will have the time and date fax was sent and customers also email thier paperwork in.. If people were forging paperwork why has this never been reported or never been found guilty of doing? Please provide valid proof of what you are claiming cause this sounds like slander.. I honestly can say I didn't like the place either cause k don't like cold calling but from the 3 months I did work there I never saw anything like this guy is claiming and they actually do lower rates and its in a contract so that cannot be fraudulent and also PCI non validation is charged simply cause a merchant is too lazy to call and do the pic validation.. Simple as that, has nothing to do with processor.. So again provide accurate info or stop slandering people I worked there and I cannot validate any of this at all.. All lies.


MLK2011Dallas

Plano,
Texas,
United States of America
SOOO TRUE!!!!

#3UPDATE EX-employee responds

Tue, August 30, 2011

I too am an ex employee, and can confirm for everything this person is saying...down the the cell phones being used so the calls cannot be linked to DataLink.  This place is full of liars, thiefs, crooks, and all the managers know what is going on...and yet the owner, Mr. Odom, allows it, condones it...and worst of all turns a blind eye.   They DEMAND a certain # of merchant statements daily, and tell you to do WHATEVER it takes to get it...lie, forge, steal, slander, treat people like crap...whatever...dont and your fired...questioned it and your fired...I worked in that area and saw and heard every day the lies used to call other competitors and steal clients information, by saying they were the merchant, using social security numbers...heck some made up fake email addresses for the businesses WITHOUT any permission or request from the business owner... just so they could get that statement to them...The worst part of this company were the brothers Gary and Roman.  They hire anybody down on their luck, willing to break the law in order to get money on the side...Then they tell you to do it without question or your fired...they purposefully lie to customers to take money...equipment...services...then make sure nothing is given in return.   

But really the part thats probably most illegal and the worst was these da*n contracts that the merchants "THINK" they are signing.  Gary insisted that the sales staff do whatever it took to get a signature...WHATEVER it took...Roman figured that meant downright forging a binding document, just so they could have them cancel and hit them with a cancellation fee.  He was very well know for the faxes he sent out with rates and fees just to get the people happy and to agree on their own terms, knowing full well, those figures were not real and were going to be changed the moment they signed.  HE then cuts the name off, and glues/tapes the signature to a complete different verison.  This new version now contains all these extra fees that the merchant has no record of and doesnt usually find out until 6 months down the line.  But heres the best part of this SCAM...when they do realize that something is wrong, and call in to complain, any fees that get removed, they add in to the rate to make more money on down the line...now say they someone wants to cancel...too late...the new contract that has been scanned into the system states you agreed to a 3 year contract, and the only way out is to 1) Pay ungodly amounts of money even if you never used the services 2) Have a collection filed on you and ruin your credit 3) nothing, cuz your stuck, and now your worthless to these people.

I am shocked this place is still open...I am shocked no one has filed with the FTC, FBI, local law enforcement for the forgeries being committed, and commiting fraudulent activity over wires...I watch enough tv to know that stuff isnt funny...PLEASE do not use this place...I have seen grown men crying, because of the money taken from him and what he lost.  If you chose to sign with this company...you only have yourself to blame

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