- Report: #399415
Complaint Review: Majic Jack Dan Borislow Founder And Inventor - Nationwide
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Majic Jack Dan Borislow Founder And Inventor
www.majicjack.com Nationwide, U.S.A.
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Majic Jack Majic Jack Dan Borislow, Founder And Inventor Broke within one week Choppy calls will not refund Internet nationwide
I purchased my majic jack received it and used it sparingly for one week. WHERE it then broke. NOT jsut stopped working but the plastic prong that goes into your computer broke in TWO!!
I have tried to contact te company and the only way to do so is through live Chat. That is a total JOKE.
The agent says well we might as well try and fix it. I had asked for a replacement. I told her good luck because unless you wanted me to super glue it together that it was broken. DEAD. her response was well we don't do replacements for items that were damaged on your end. EXCUSE ME??? The piece of carp was 7 days OLD!! YOU are telling ME that I can not have a replacement for something that has a 30 money back guarantee?? OMG
So now I am out the money that I didn't have to just throw away.
I want to warn anyone and everyone to NOT get a Majic Jack. The item itself is a piece of junk and will break. the calls are shoddy. They break up and you hear every other word. YOUR callers will complain about static. It is NOT worth it!! RUN far far away. I will be contacting everyone that I can possibly think of.
Elizabeth
Ellijay, Georgia
U.S.A.
I have tried to contact te company and the only way to do so is through live Chat. That is a total JOKE.
The agent says well we might as well try and fix it. I had asked for a replacement. I told her good luck because unless you wanted me to super glue it together that it was broken. DEAD. her response was well we don't do replacements for items that were damaged on your end. EXCUSE ME??? The piece of carp was 7 days OLD!! YOU are telling ME that I can not have a replacement for something that has a 30 money back guarantee?? OMG
So now I am out the money that I didn't have to just throw away.
I want to warn anyone and everyone to NOT get a Majic Jack. The item itself is a piece of junk and will break. the calls are shoddy. They break up and you hear every other word. YOUR callers will complain about static. It is NOT worth it!! RUN far far away. I will be contacting everyone that I can possibly think of.
Elizabeth
Ellijay, Georgia
U.S.A.
1 Updates & Rebuttals
Typhoontracker
Grand Prairie,Texas,
U.S.A.
MagicJack needs to succeed
#2Consumer Comment
Thu, March 12, 2009
MagicJack has a huge community that supports, fixes, bug fixes, tricks, even hacks and keeps their jacks working. They use them for Business. They become a mission critical piece of equipment. When they don't work, sooner or later, I drop everything and fix them. If Elizabeth got a totally bad jack that the blue light would not light up on Dan Borislow needs to fix that. But the product when working is a cheap, cheap solution that we want to succeed. Go over to the forums, or just Google magic jack and you will find many resources that can help you get a jack working. The first thing to reach for is not MagicJack chat, they may be helpful but there are probably thousands of people who have had the problem before and a few hundred have gotten together and found a fix. Like Skype magic jack will improve over time. Every Voip solution has a learning curve Consumers and thus the rip-off report needs to have the whole story so we can keep the option of a 1.67-cent phone bill versus a $30 phone bill each month.
