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  • Report:  #995132

Complaint Review: Major Renovations - Barberton Ohio

Reported By:
Wills HMS - Humble, Texas, United States of America
Submitted:
Updated:

Major Renovations
193 31st Street SW Barberton, 44203 Ohio, United States of America
Phone:
330-861-0341
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
This company hired my company to service Shoe Carnival and Dress Barn stores in the Houston area, Although we have tried to work with them for payment, they still have not payed the oustanding invoices.Every invoice I sent to them they were late paying, when I contacted the accounting department, their excuse was missing paperwork. I always sent them the nessasary paperwork but they always stated they never recieved it. when my company desided not to do anymore work for them, they were not happy and have refused to pay altogether.


2 Updates & Rebuttals

Wills HMS

Humble,
Texas,
United States of America
All Payments Received

#2Author of original report

Mon, January 28, 2013

I received the Final Payment from Major Renovations today.  I do want to set the record straight concerning the Stores that were mentioned in the first report. These companies were in no way responsible for any of the payments that were due to my business. We were contracted by Major renovations on their behalf and thats who owed the money.






Erin

Akron,
Ohio,
United States of America
This is the accurate story

#3UPDATE Employee

Wed, January 16, 2013

In regards to the statement above, the true and accurate facts are this: A vendor packet must be completed before payment can be issued for work performed. If we do not obtain this information we are unable to release payment. This is stated on all work orders we send to new/current vendors and is verbally communicated while new vendors are being recruited. Also, our pay terms are 50 days from the day we receive the required paperwork not from the date the work was completed. Therefore, if a vendor hesitates to send their paperwork in a timely manner this will in turn delay the payment process. In conclusion we have always paid every vendor we have hired even when a client of ours has filed bankruptcy and we were not paid. In regards to the vendor above they have been paid prior to this being posted. They also contacted our client which is a direct violation of our contract and clearly states that doing so may result in, however is not limited to, nonpayment. We have vendors that have worked for us for 6+ years with no issues, as they are able to adhere to the policies we have in place. Please feel free to contact us, we will be happy to provide references.

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