- Report: #545983
Complaint Review: Mango Products - Internet
Reported By:
Chris -
Philadelphia, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mango Products
Internet, United States of America
Phone:
Web:
www.mangoproducts.net
Categories:
Business Rating:
(0)
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Mango Products Mango Company charge credit card and never send product, ignore emails, Internet
I purchased a product from Mango Products in 2008 and it was fantastic. The product broke and I reordered another one and my credit card was charged $76 back in May. They sent an email saying there was a delay in shipping, but that delay has lasted through now, in late December. I opened a claim with PayPal but it was "too late" and there was nothing they could do about it. I have also moved since I ordered the product (obviously not expecting it to take 6+ months). I have been emailing them almost every week and have yet to receive a reply. They do not list a phone number. I had found this company to be very reliable but I am obviously wrong. They are doing a very vulnerable community a disservice by fraudulently selling products. At this point I don't even want the product, I just want my money back. However they are one of the few companies out there that sell the product I need. Their current notification on their website (which is constantly changing) says they will be shipping new orders in 4-6 weeks yet they aren't even talking about back orders. If they are legitimately shipping orders, back orders should be their priority, especially ones from 6 months ago!!
