momin
Ontario,#2Author of original report
Mon, June 21, 2010
I purchased the car under green light. Green light guarantees that vehicle is free of any body/mechanical issues. This car was not. Their arbitration department failed the car saying it was involved in an accident and transmission was bad. After two days, they changed their statement and said, the car had passed post safety inspection and Drew, one of the auction managers, harassed me by telling me to take a loss on that lemon and that they would 'help' me resell the lemon.
Ronny g
North hollywood,#3Consumer Comment
Sun, June 20, 2010
Now we can't pretend that all cars sold at auction are going to be perfect. Many end up at auction because they could not sell publicly at a good price for one reason or the other, and I think you know this.
But, if they have any policy where there is a "window" of time to check out the vehicle before you commit to paying, then they need to stand by that. Some auctions will allow this since there is not always time or a way to really know what you are bidding on or to inspect it properly.
Did the auctioneers make any promises or implications that this vehicle is guaranteed to pass safety inspection, or that it has no mechanical issues that may need addressing?
If this was a strictly blind as-is winner take all type auction, you must take the car..or at least should pay. If you do not want to sell it to the public in it's present condition either fix the issues first, or sell it advertising the known problems and you won't have to worry about doing anything unethical. You may be able to make a little, or you may lose some as well, but an auction is sometimes a gamble..hopefully you knew this going in?