Literally at
least 95% of all sales representatives quit (or just do not return from lunch)
within the first day to 3 months of the job. Many many leave during their first week
of training once they are handed their sales scripts, which include an urgency
story (lie / fake reason about why we need a buying decision within 24 hours
because one of our existing clients transferred off (lie) or became insolvent and had
to back out of the event and has forfeited their deposit (lie) which can be applied
to the next client who books on). There is never an
event that you are pitching at an original price. The real price of the event
is the price we pitch as discounted. There is never a company who has
canceled their reservation. This pitch is used only to create false urgency.
You will also be instructed to tell the person you are talking to that this is
the last time this product will ever be available, and that multiple other
companies are looking at this availability right now. Most calls begin with sales rep saying
that she is with a different, fake, made up company/division/department/group name
because the rep will usually be hung up on or yelled at or never be able to sell
if rep says she's "from Marcus Evans". Or rep will do this to sneakily get cell
phone numbers of CEOs so they can pitch without the personal assistants getting
in their way. If caught, rep will explain this away by saying that that is the
name of her division / department / event. The best liars get promoted to
manage their summit. They tell personal assistants that they are with a big
famous company (like Goldman Sachs is used a lot) to try to intimidate the assistant into giving the sales rep the
boss cell phone number! The upper management and CEO encourage this and teach
this and even recommend finding their home phone through Yellow Pages and
getting the boss cell phone from his wife or husband who is home!
Every 3 weeks,
another gang of new hires fills the warm empty seats of those who quit or were let
go the week before. Every 6 to 9 months, there is an entirely new sales
force/office. A manager told me this and also told me the "dumbest people do the
best" there and that great sales people dont work at Marcus Evans.
Because of this
unbelievably high turnover (higher than even a normal, highly aggressive sales job)
once reps come to realize what type of job they have landed or been tricked into accepting, all sales reps in
office are new and green and not savvy on the high-pressure calls so reps are
told to find any reason to transfer the call to the closer manager, or as the
rep tells the prospect, the event director who is more knowledgeable about
your question or about the event who JUST HAPPENS to be in this office today. Or rep schedules follow up call for later
that day when the closer manager will make that next call. Be careful if you are a prospect/prospective client of this company: the
closers are very highly trained daily on how to use the right combinations of vivid words and play with your emotions and your competitive nature to get you to buy
on emotion and not with your brain or logic.
Many times it
will be Marcus Evans CEO (yes, Chief Executive Officer) who the rep with
transfer the call to! Or the British CEO Theron Buraway will do the follow up call when it is
decision time, and the CEO will try to explain that the rep who started the
conversation isnt available for the follow up (LIE). Yes half of the CEOs job
responsibility is to travel to his various offices to follow up on his entry-level sales
reps cold calls and he will make you believe that he cares about your company through asking about your revenue model and your ideal client (TRICK ALERT)!
This man has read everything out there on how to close you and he forwards his readings to his managers and sales reps.
Why would an entire companys worldwide policy be to not allow any clients more than 24 hours to make their buying decision? Because they dont want you to have enough time to either contact your colleagues in the industry to ask for their insight OR to do your research on the company and find postings like this which are on many scam websites. I BELIEVE THAT THE COMPANY NOW HAS EVEN BEEN PRESSURED TO (1) CREATE SUMMITS OR CONFERENCES ABOUT ANTI-SCAM PREVENTION BUT THIS IS ONLY SO THAT WHEN SOMEBODY SEARCH ENGINES THE WORDS "MARCUS EVANS SCAM", THAT THEIR OWN LINKS FOR THIS SUMMIT IS WHAT COMES UP AS THE RESULT FIRST! THINK ABOUT HOW MUCH MONEY THEY ARE INVESTING INTO THIS! AND (2) MARCUS EVANS HAS BEEN PRESSURED TO CREATE WHAT I BELIEVE ARE FAKE BLOGS ABOUT THE COMPANY SO THAT THESE RESULTS COME UP FIRST IN SEARCH ENGINES IN STEAD OF ALL OF THE NEGATIVE POSTINGS AROUND THE INTERNET ABOUT THE COMPANY. KEEP SCROLLING TO SEARCH PAGE 2 AND 3 TO READ THE TRUTH.
Thank God for the
internets ability to empower everyday users and spread opinions and open up
communication and broadcast them on a global scale. Help put this company in
bankruptcy again by not adding to their revenue! To add even additional
pressure on the prospect, the rep will also have to name drop competitors of
the prospect that the rep claims to have calls scheduled with that afternoon
who are "very interested in taking this last (LIE) spot" (LIE). They have found this to work
quite well. All business books say that trust and honesty are the foundation of
a business partnership but with Marcus Evans, the first line/sentence of
communication between the prospect and the sales rep is a lie. It is only a
matter of years before a companys clients will start to talk with each other
and find out that their relationships all began with cold hearted lies. At the
event/summit/program, clients can easily ask if the other was initially
approached with some weird urgency story and we had to decide within 24 hours
or that same day. If this objection does come up during a call, the reps and
managers are only trained to say that makes sense because the only time when
we have an opportunity to bring on a new client is when this rare situation
does arise like a client transfer off or dissolving client (LIE). And then the rep
quickly gets right back into the pitch and makes you forget about your
objection.
Every businessperson
knows that an important sign of a companys quality is its turnover rate so
what does it say when a companys turnover is most likely between 90% - 95%
within the first 6 months of an individual employees employment. What does
this tell you about the company? And the reps that do the best are the ones
that are dumb as rocks and do not know how to have a business conversation
because dumb idiots just stick to the written script and questions that the
managers handed us. When you do eventually receive your multiple cold calls per month from Marcus Evans, if you want honesty from them and if you want to throw a
wrench in their plan to close you today, then when the rep says he is going to
transfer the call to a manager or director who happens to be in that office
today, refuse, and demand to stay on with the rep. She will not know how to
close you. Shell stutter and mumble. If she began the relationship then she
should be your contact person, right? The availability/service will still be
available next week, even if they refuse to sell it to you in a week, it is
just to support their story of lies. Next week, a different rep maybe from a
different office of theirs will probably cold call you with the same
opportunity so you can just buy then if you want time to decide. Or ask the rep
how long she has been with the company. Or ask the manager for the companys
turnover rate. And ask them what the name of the client is who transferred or
became insolvent. Theyll probably say that they cannot reveal such confidential
info as Im sure you would appreciate if you were that client shell say to
you. Tricky.
The New York
office is run by a master closer / strange one-interest character who spends
all of his off time obsessively reading books on sales and sales concepts and
how to trick his targets into buying things and how to manipulate his targets
emotions so that they do not use logic or cost-analysis or just look at the
numbers. The New York office General Manager is most likely your contact if you
are a client of the NY office because every rep has him do their follow up calls to close you. He favors a small number of his favorite reps
out of all of the reps in the NY office and he coaches them side by side while
you are on the phone with the rep. If you receive a call from them, you are
most likely being listened to by an average of 3 other experts who are telling
him what the best things to say are in order to sell you on buying right then
and not tomorrow. Im not sure if the CEO knows but the NY GM also only hires
physically attractive people and shadily disgustingly propositions many of them
for sex at after-work functions and many of the times he is successful, probably because the woman
thought it may help her career. This seems to be the only way he sleeps with
anybody through his power.
If for some reason you do like the sales model that Marcus Evans puts together, and if you do value honesty in business relationships, then I recommend that you turn to one of their few competitors, including IQPC, Connex or Richmond Events, all of which will give you as much time as you need to make your careful decision and will be honest and ethical with you.
Again, the CEOs and GMs main job function
is to do follow-ups on his brand new entry-level sales reps cold calls.
Director of Operations
Foothill Ranch,#2UPDATE Employee
Wed, April 14, 2010
THIS COMPLAINT HAS BEEN PLACED UNDER THE WRONG COMPANY.