- Report: #68355
Complaint Review: Marietta Jeep - Marietta Georgia
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Marietta Jeep
681 Cobb Parkway South Marietta, 31088 Georgia, U.S.A.
Phone:
770-425-5337
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Marietta Jeep ripoff Fraudulent application, forceful selling tactis of extended warranty I will NEVER buy another Jeep product Marietta Georgia
On Nov. 1 ,2002 my husband and I were returning from holiday when we stopped at the Marietta Jeep. We told them we were interested in the Jeep Liberty. At the time we had been familiar with their product, as the car we would trade in was also a Jeep. We were VERY up front about our financial situation.(I.E. I did not work, and was partially disabled at the time, and that my husband had filed for a bankruptcy not long ago) We told them we knew we were upside down in our current car payemtns and if a deal could be worked out, fine. If not, thanks for your time.
We were able to make a deal, but the car would be in MY name only. I was also told, at the time, by the salesperson, Mr. Haverty, that THE ONLY REASON Chrysler would finance me was because of the extended warrenty they told me I had to purchase, they also would not let my husband in the room as I signed the finance papers. It should also be noted that the ad list price of the vechile was at $14.998 - but due to being upside down in our trade in, the total sale was $24.882.
So I had a new car, and for about a month I was very happy with it. After that, there was nothing but problems. The radio was replaced two times - we were told that they usually put crappy systems in, so what could we expect (that is a quote from the service person when asked what went wrong) - the radio is still not working right.
Then we started experiencing troubles with the engine. It would stall, hesitate, and blow back through the carburator. We took it in several times, but they could not find anything wrong with it. Finally, one day as I was driving home the car stalled and stopped and finally started but ran so rough I was afraid I would not get home at all. We took it in and they told us it was "only" a spark plug that needed to be replaced. Trouble is, it never ran right after that. We have taken this car in at least 8 times for the same reason. The dealership we took it too was not Marietta Jeep, because they were too far away for us to travel (about 100 miles from where we live).
We had Chrysler's people come out and look at the car and time and time again they told us the car worked within the paramters of any other vechicle in its class (they all run THIS bad?) Finally, after making a big deal about it, the best they would tell us was it was a design flaw and that when the A.C was running the car would lose power.
Well, this car does this same thing with or without the A.C. on. We have done everything that was required of us (according to the paperwork we had been given at Marietta) and were still unhappy with how the car worked so we began writing to Chrysler itself, and they inturn tell us there is nothing they can do.
In the end we decide to trade it in, because it is no longer a reliable vechicle for us anymore. We go to Hughes Honda and find out that I can not buy a car - because I had no job - but I told them, I had bought the Jeep all by myself, and I had NO INCOME then!
They told me it would be to my intrest to get a FAX of my original credit application from Jeep Marietta. So I did, and I found out that all of my financial information had been falsified by someone. I get $300.00 a month in child support - but it reported I recieved $400.00 a month. I have NO other income and have not had any in the last 5 years, yet this application stated that I was receieving $2465 a month in military retirement! And all after being in service for 25 years! I was NEVER in the service!
I was so mad, first we get sold a bad product, BUT because of the way they word the repair reports, we can not hope to apply the lemon law to it, and now I find out they lied on my app, and the dealer, after we showed up their with copy in tow, basically told me that. How didn't he know that I had not been the one that lied on the application itself.
I had no reason too, that was my answer. We did not need the car THAT bad. Now we have called Marietta Jeep, Cryshler Financial and Cryshler Corporate and the following are a list of excuses, answers and run around we have recieved.
We can "inflate" the info on your application. It's called a "puffering law" - well they did more than inflate, THEY LIED!
All we care is that we receive your payment, you are still going to pay for this car right?
All we can do is make a "notation" in your file Mrs. Deem
How about you give us $5000.00 and we will call this whole thing even ( that comes right from the owner himself ) - now lets see, they gave us $2780 for our trade in, we have made at least $4700.00 in actual car payments, they must have made some money from the resale of our trade in , lets say $8000, low balling it, and they STILL want money from us?
As it is, the Jeep now sits at Mareitta collecting dust. I have called everyone from the BBB of Georgia to the Consumer Advocate and even a few lawyers, and what I found out is this - our laws protect the seller, NOT the buyer. I will NEVER buy another Jeep product and will encourage others to do the same!
Sandra
Warner Robins, Georgia
U.S.A.
Click here to read other Rip Off Reports on Chrysler & Chrysler Products
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
5 Updates & Rebuttals
Sandra
Warner Robins,Georgia,
U.S.A.
Marietta Jeep Follow-Up
#2Author of original report
Wed, October 15, 2003
So here I am, at my computer and so far i have e-mailed my fraud report to the following people -companies. Consumer Affairs National Fraud Info Center Federal Trade Comm. Atlanta Journal - Bussiness News The A.G.'s Office 48 Hours 60 Minutes The ealry Show CBS ABC NBC The Atlanta Journal The New York Times and a few other places that I can't seem to remember right now. But I did it and I feel good about it - once again thank you for all of your help!
Sandra
Warner Robins,Georgia,
U.S.A.
Marietta Jeep Follow-Up
#3Author of original report
Wed, October 15, 2003
So here I am, at my computer and so far i have e-mailed my fraud report to the following people -companies. Consumer Affairs National Fraud Info Center Federal Trade Comm. Atlanta Journal - Bussiness News The A.G.'s Office 48 Hours 60 Minutes The ealry Show CBS ABC NBC The Atlanta Journal The New York Times and a few other places that I can't seem to remember right now. But I did it and I feel good about it - once again thank you for all of your help!
Sandra
Warner Robins,Georgia,
U.S.A.
Marietta Jeep Follow-Up
#4Author of original report
Wed, October 15, 2003
So here I am, at my computer and so far i have e-mailed my fraud report to the following people -companies. Consumer Affairs National Fraud Info Center Federal Trade Comm. Atlanta Journal - Bussiness News The A.G.'s Office 48 Hours 60 Minutes The ealry Show CBS ABC NBC The Atlanta Journal The New York Times and a few other places that I can't seem to remember right now. But I did it and I feel good about it - once again thank you for all of your help!
The Great Thorn - Rip-off Report Consumer Advocate
Bayville,New York,
U.S.A.
your car dealer makes me SICK
#5Consumer Suggestion
Fri, October 10, 2003
Sandra I trust and hope this will help you in a big way!
After reviewing a copy of your credit application that was sent to me, It is my opinion that your state Dept of Banking & Finance should be looking into how your dealer puts car loans together. I smell FRAUD!
Georgia
Legal & Consumer Affairs Specialist
Dept of Banking & Finance
Fax: 770-986-1657
Next I think it would be very cool if your state AG's office had a chance to read your Rip Off Report.
Georgia: Thurbert E. Baker (D) (404) 656-3300
40 Capitol Square, SW, Atlanta, GA 30334-1300
http://ganet.org/ago/
Fax number is 404-651-9018
Now we have to address the troubles you are having with your Jeep. I would go to
http://www2.state.ga.us/GaOCA/llcomplaint.htm and file a Limon law complaint. Inform them in your complaint as to why you feel your Jeep is a big fat juicy limon!
Next It might be smart for you to read your state's Motor Vehicle Warranty Rights Act @ http://autopedia.com/html/LemonLaw/GA_lemonlaw2.html
Your Auto maker should have a copy of your Rip Off Report.
Customer Relations
Jeep/Eagle Division of Chrysler Corp.
PO Box 21-8004
Auburn Hills, MI 48321
1-800-992-1997
Fax: 248-512-8084
Next, I feel that because of you making no income and your car dealer says you made $2469.00 per month. Two pictures will be posted as to proof of NO INCOME very soon. I feel that you should send a "Printer Friendly Version" of your Rip Off Report to
National Fraud Information Center c/o National Consumers League1701 K Street, NW, Suite 1200 Washington, DC 20006
1-800-876-7060
Sandra would you like to find out if your local newspaper thinks your Rip Off Report is NEWS?
The Atlanta Journal-Constitution
P.O. Box 4689
Atlanta, GA 30302
404-526-5151 or 1-800-846-6672
@issue/Opinion - 404-526-5432, fax 404-526-5610
Breaking news - 404-526-5342 or 1-800-756-2489
Business News - 404-526-5329 or 1-800-756-6397
Letters to The Editor - fax 404-526-5610,
Public Editor - 404-526-5819, fax 404-526-5311, [email protected]
Now go have some real fun!
CBS Evening News with Dan Rather: [email protected]
The Early Show: [email protected]
60 Minutes II: [email protected]
48 Hours: [email protected]
Face The Nation: [email protected]
CBS News
524 W. 57 St., New York, NY 10019
Phone: 212-975-4321
Fax: 212-975-1893
Fox News Channel
1211 Ave. of the Americas
New York, NY 10036
Phone: (212) 301-3000
Fax: (212) 301-4229
[email protected]
NBC Nightly News with Tom Brokaw: [email protected]
NBC News' Today: [email protected]
Dateline NBC: [email protected]
Los Angeles Times
202 West First Street, Los Angeles, CA 90012
Phone: 800-528-4637 or 213-237-5000
Fax: 213-237-4712
Letters to the Editor: [email protected]
Associated Press
50 Rockefeller Plaza, New York, NY 10020
Phone: 212-621-1500
Fax: 212-621-7523
Time Magazine
Time & Life Bldg., Rockefeller Center, New York, NY 10020
Phone: 212-522-1212
Fax: 212-522-0323
New York Times
229 W. 43rd St., New York, NY 10036
Phone: 212-556-1234
Fax: 212-556-3690
D.C. Bureau phone: 202-862-0300
Letters to the Editor (for publication): [email protected]
Write to the news editors: [email protected]
Sandra give the business world something hard to chew on.
Wall Street Journal
200 Liberty St., New York, NY 10281
Phone: 212-416-2000
Fax: 212-416-2658
Letters to the Editor: [email protected]
If any government agency wants a copy of Sandra's credit Application, I will see to it that a clear copy is faxed to any fax number posted on this Rip Off Report.
Sandra the documentation that was sent to me pertaining your car dealer makes me SICK. You should buy a copy of Rip-off Revenge.. go to www.ripoffrevenge.com
Sandra
Warner Robins,Georgia,
U.S.A.
THANK YOU, THANK YOU, THANK YOU RIP-OFF REPORT & GREAT THORN!
#6Author of original report
Tue, October 07, 2003
I felt at my wits end when it came to dealing with Marietta Jeep and the problems I have experienced with the car they sold to me. I have been lead to believe both from Cryshler and from the few layers I have called - that nothing can be done to help us out - at least that is what they want me to believe.
Tonight I received the one and ONLY call that offered any assistance, and guess what! He did not want ANYTHING from me at all - not one dollar, not one dime, not even one cent. What he wanted, was for me to know that *I* had someone on my side. That I was no longer helpless, nor that I need to feel that I had no where else to turn too.
The Great Thorn, what a WONDERFUL man! He gave me such insight and told me things that made me mad ( at the dealership!), but made me feel better about my whole situation.
See, earlier today,I logged on the internet looking for a phone number for the "extended" warrenty we were sold (hoping to cash in on it that is) and it led me to this Rip-off Report web site, where I read about another gal who had a problem with Marietta Jeep. I filled out a complaint form and thought, well, if nothing else, I at least got my say and some much needed venting off of my chest. Then Lo and BEHOLD, the Great Thorn calls me the very same night, and tells me that he can help me make Marietta see the error of their ways - He IS the big brother I always wish I had!
Thank you for everything Rip-off Report & the Great Thorn, you made my evening with the TRUTH!
