- Report: #1333193
Complaint Review: Marriott Vacation Club International - Bethesda Maryland
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Author Confirmed
Why?
Marriott Vacation Club International
10400 Fernwood Road Bethesda, 20817 Maryland, USA
Phone:
1-301-380-3000
Web:
Http://www.marriott.com/hotels/travel/myrow-marriotts-oceanwatch-villas-at-grande-dunes
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Marriott Vacation Club International MVCI Conducted a serious scam while telling me how wonderful they were - using what I had of goodwill toward Marriott Myrtle Beach, South Carolina
On December 31, 2014 my family and I were enjoying a much needed vacation with the Armed Forces Vacation Club (which is incredible and I should have stayed with them) so I agreed to extend our Vacation a few days by staying at the Marriott on Myrtle Beach. In so agreeing I was required to attend a Vacation Club presentation. A person needs to know that we had had a huge crisis just a few months before when our home burned down. With this in mind I was extremely relaxed and was having a nice chat with the lady presenting the "Vacation Club". They stressed repeatedly that this was not a "Timeshare", and after a few hours of convincing us we gave in and I bought a "premier package" and since I was a disabled (wounded) veteran on top of it with four combat tours, the people at the club sales "gave" us a few perks free hotel stay (where we were at - never got paid for), 500 extra points (never saw them) and no maintenance fees (seemed weird that a "non-timeshare" would have maintenance fees) for the first year (also a lie). Since we did not want to finance it we paid cash. After all, these properties would be going up (showed us a bunch of 100% increases) and Marriott would be happy to "buy-back" our shares within 3 years if not satisfied. After this wonderful sales pitch we decided to use our points in Orlando (2 days - that was all 3,500 points would buy). My family and I stayed there for five more days at $250.00 a night. Then I started getting harassed about "maintenance fees" since I inadvertently paid the first years fees when I received the bill, then Marriott Vacation Club Management Office informed me that I could "forgo" my 2nd year fees since I paid the first year one. I then really started having problems. Not only were m points practically useless (all that stuff about overseas properties and signature properties were all hype. So I decided to fight them and what did they do? They offered to "buy-back" my points for a whopping profit of -75% or translated $29,000 less than I had paid. Then I find out I had no option as they had started "foreclosure" proceedings due to the "missed" "timeshare maintenance fees". I am listing this here to sound then alarm - look out for these crooks. They overpromise and way under deliver. The only satisfaction I get out of all of this is he fact that I am going to have a powerful microphone next year and a lot of people will know to stay away from this company. I thought Bill Marriott was better than this, now I know he is just like anyone else that loves money. One final warnng, military members - stay away, stay far away. If you have bought in the past day or two get out of you contract now. I forgot - if you have a Rewards number with Marriott that you got way before he "Vacation Club Ripoff" came into being, they will confiscate the points and freeze your account. They really are low-life's. Caveat Emptor
