- Report: #1438117
Complaint Review: Marriott vacation club -
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Author Confirmed
Why?
Marriott vacation club
United States
Web:
N/A
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Tell us has your experience with this business or person been good?
Marriott vacation club misrepresentation Nationwide
Letter i just wrote to Marriott
"I am a Marriott owner and have been very dissatisfied with very aspect of my ownership since my purchase in 2005.
The people who I have contacted have not been helpful at all ranging from a total lack empathy and assistance to some empathy without helping me at all. Many have stated that they would call me back with information and most if not all have not done so,
I have been trying to obtain assistance for the last couple of years and it would be in Marriott’s interest to try to help owners like me, who have not been accommodated by local properties, to assist owners.
There is no possibility to communicate with local boards at all; I have tried since 2007. Other than attending meetings which is not a possibility for most, Marriott is the only place to seek communication and they have not been willing to be of any assistance at all. I have tried over the years to reach out to every conceivable Dept within Marriott up to and including Marriotts’ corporate offices in Maryland.
Thee premise of ownership of a Marriott property which led to my purchase was under false promises that Marriott would be there to help owners. This has not been the case at all.
Many statements were made to me at the time of my purchase which were outrightly not true and even fraudulent."
