- Report: #1292613
Complaint Review: Marriott Vacation Club - Nationwide
-
Author Confirmed
Why?
Marriott Vacation Club
Nationwide, USA
Phone:
8008454226
Web:
vacationclub.com
Categories:
Business Rating:
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Marriott Vacation Club Marriott timeshares MISREPRESENTATION Florida
Beware of all timeshare representations. They are highly misleading, if not downright fraud. You will not be able to get the timeframe you want. There will be a million reasons but none to your liking. And, Marriott, the granddaddy of them all is the worse. You wind up paying far more for your week than what it would cost you in one of the most expensive hotels. At least in a hotel, you can get the reservation you want. They lie, lie, lie.
I did everything I was instructed to do, beginning with calling in exactly at 6:00 a.m. only to have an automated voice system tell me that due to heavy volume, Marriott could not take my call. I tried going online, and could not get any reservation for the month of March. At 6:08 a.m., I was told that the week I wanted was gone. Come on guys. Stop seliing what you can't deliver.
1 Updates & Rebuttals
Ryan N.
Orlando,Florida,
USA
Message from Marriott Vacation Club
#2UPDATE Employee
Thu, March 10, 2016
Hi Janice, we are sorry to hear about your experience when trying to make a reservation using your ownership. We would like to personally assist you with getting on vacation. Please contact us directly at at [email protected] or by calling 800-860-9384. We look forward to hearing from you.
