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  • Report:  #1463535

Complaint Review: Mary at Jupiter Hospital Pain Management - Jupiter Florida

Reported By:
Ron P - Jupiter, Florida, United States
Submitted:
Updated:

Mary at Jupiter Hospital Pain Management
1210 S. Old Dixie Hwy Jupiter, 33458 Florida, United States
Phone:
(561) 263-2234
Web:
https://www.jupitermed.com
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I have been a respectable patient at Jupiter Hospital pain Management for nearly 3 years - never had any issues or problems with medication prescriptions for the entire time!  However, during my most recent visit to Jupiter Hospital Pain Management in Jupiter, Florida (South Florida) with nurse practitioner "Mary," there was for some reason a problem with my medication records from a prior doctor and Mary refused to write my normal pain management prescription. She took a very rude, cold-hearted tone and completely disregarded my flawless 3-year track record with them and absolutely did not care about my well-being to no end.

So Mary proceeds to send me to the prior doctor's office and states that he must call her office to confirm that the medication shown on my med record was never actually prescribed nor administered to me. However, once I'm finally at that doctor's office, about 90 minutes later, she proceeds to tell me that the option does not exist and nothing can be done. She basically sends me on a 30 mile journey and then essentially tells me no and that I'm basically screwed. Throughout the entire process she maintains such a cold, uncaring tone and completely disregards my flawless history with Jupiter Pain Management.

So today I call and ask the receptionist to confirm whether or not the prior physician called in to confirm the truth and the receptionist said she'd call me back and of course she didn't which now leads me to believe that Mary instructed her to close the matter and not return my call...the whole thing just sickens me!

DO NOT utilize Jupiter Pain Management, but if you do I would definitely suggest you avoid May the nurse practitioner because she nor the entire staff basically, could care less about your well-being. And if there's ever a medication discrepancy, they will never give you the benefit of the doubt, it doesn't how longstanding or flawless your track record with them may be, and when it comes to pain management it is important that you have people that truly care about you!

Mary and Jupiter Pain Management -- a BAD decision!

They are located at: 1210 S. Old Dixie Hwy, Jupiter, FL 33458 / their phone number is (561) 223-6288



1 Updates & Rebuttals

Robert

Irvine,
California,
United States
Actually

#2Consumer Comment

Fri, October 05, 2018

Actually by your history being questioned they are being very concerned about your well being. When you are talking about a scheduled drug(which I would bet is the case here) the patient is never going to get the "benfit of the doubt". Not only would that be considered negligent in many states that would actually be illegal and the one who prescribed it could be held crimnally liable if something happens.

There are many "respectable patients" who go to a doctor for years. The problem is that they are also "respsectable patients" at other doctors offices who prescribe the same medication, otherwise known as "Doctor Shopping". It is very likely that since you are in Florida they track all prescrptions for Controlled Substances in a central database, which means that if you are in this Database it is unlikely that any medical facility in the entire State will provide you with another prescription unless you talk to your original doctor and get any "discrepency" fixed.

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