- Report: #270513
Complaint Review: Mary Robinson Of Well Naturally - Surrey British Columbia
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Author Confirmed
Why?
Mary Robinson Of Well Naturally
12706-114A Avenue, Surrey, V3V 3P4 British Columbia, Canada
Phone:
604-580-3468
Web:
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Mary Robinson Of Well Naturally absconded with my money. Surrey British Columbia
On the 3rd of August I placed an online order with "Well Naturally". The order was ostensibly processed on the 6th of August. Then I proceeded to wait... and wait... AND WAIT.
I have tried calling, but I only ever reach the voicemail. Doesn't matter what time of day I call, I can never get hold of anyone. I left a voicemail message asking Mary to call me back, to no avail.
I emailed and never received any reply either.
The "cutesy" voicemail message asks that the caller leave a message since the cats are dreadful at taking messages. Could it be that the cats are running the company? That could explain a lot!
By now, I don't care to do business with this company. I just want my money back.
Bubbles
Newmarket, Ontario
Canada
I have tried calling, but I only ever reach the voicemail. Doesn't matter what time of day I call, I can never get hold of anyone. I left a voicemail message asking Mary to call me back, to no avail.
I emailed and never received any reply either.
The "cutesy" voicemail message asks that the caller leave a message since the cats are dreadful at taking messages. Could it be that the cats are running the company? That could explain a lot!
By now, I don't care to do business with this company. I just want my money back.
Bubbles
Newmarket, Ontario
Canada
1 Updates & Rebuttals
Bubbles
Newmarket,Ontario,
Canada
A tip which may be helpful to other victims of this company...
#2Author of original report
Mon, September 10, 2007
After a couple of weeks of hearing nothing from Well Naturally, my husband contacted our bank to find out what could be done to have our money refunded. The bank explained that a month needs to pass from the purchase date, at which time our bank would contact her bank and she would need to supply proof that the items had been shipped or else our money would be refunded. That's what happened. A month after the purchase date, my money was refunded, presumably since Mary Robinson could not supply proof of shipment. Other purchasers who have found themselves in the same position I was in - money gone but no sign of the merchandise and no way to reach the owner - should approach their bank and find out how they could go about getting their credit card charges reversed. I hope this helps others.
