Complaint Review: Mazda Sansone Route 1 Auto Mall Avenel New Jersey - Internet

Let me set the record straight...... The car I financed had already been funded and I had the car 2 weeks (while fighting for Mazda to un-wind the deal) which they wouldn't since it was funded already! I called wells fargo and they verified it was indeed funded! after a week fighting with Mazda, calling the BBB, the Credit Union and personal Contacts within the car business I was finally able to meet with the Vice President of Sansone! I cried my eyes out stating the car was a 2007 and in 6 years it would be 11 years old and after the finance I would be paying $30,000.00 for it! Told him how rude his Mazda sales people were how they left messages at my job and on my cell phone impersonating the Woodbridge Police! saying I owed them $3500.00 for Down payment and had no insurance on the car! and If I didn't call Sansone they would put a warrant out for my arrest last Monday! After about an hour with the vice president of Sansone we came to an agreement and I have to tell you... HE DID NOT HAVE TO UNWIND THE LOAN but he did! Not only did he unwind the loan he even paid all the penalties to do it! He took the car back and did not charge me for any miles I used! he did not charge me a dime! I told him I would rather lease a car at this point! He told me I could have any car in the lot I did not have to get a Mazda! So I picked the car I had my heart originally set on! I am now leasing a BRAND NEW Toyota Corolla LE in white and only 15 miles on it which 5 of them are my test drive! They also threw in the 3 years maintanence free of charge gave me a $750 dollar rebate and my payments if you need to know are only $289 a month and after 3 years if I decide to keep it I only pay 10K  for a total of $21K the price of a brand new car! instead of $30k for what would be an 11 year old car! So If this makes me an A$$hole then so be it! I now got a great deal! and the car I wanted! Why don't you try to get a loan unwound after 2 weeks and see how far you get with your attitude kindness does pay off! and thank you to those who agreed with me :)            

Let me set the record straight...... The car I financed had already been funded and I had the car 2 weeks (while fighting for Mazda to un-wind the deal) which they wouldn't since it was funded already! I called wells fargo and they verified it was indeed funded! after a week fighting with Mazda, calling the BBB, the Credit Union and personal Contacts within the car business I was finally able to meet with the Vice President of Sansone! I cried my eyes out stating the car was a 2007 and in 6 years it would be 11 years old and after the finance I would be paying $30,000.00 for it! Told him how rude his Mazda sales people were how they left messages at my job and on my cell phone impersonating the Woodbridge Police! saying I owed them $3500.00 for Down payment and had no insurance on the car! and If I didn't call Sansone they would put a warrant out for my arrest last Monday! After about an hour with the vice president of Sansone we came to an agreement and I have to tell you... HE DID NOT HAVE TO UNWIND THE LOAN but he did! Not only did he unwind the loan he even paid all the penalties to do it! He took the car back and did not charge me for any miles I used! I told him I would rather lease a car at this point! He told me I could have any car in the lot I did not have to get a Mazda! So I picked the car I had my heart originally set on! I am not leasing a brand new Toyota Corolla LE in white and only 15 miles on it which 5 of them are my test drive! They also threw in the 3 years maintanence free of charge gave me a $750 dollar rebate may payment if you need to know is only $289 a month and after 3 years if I decide to keep it I only pay 10K  for a total of $21K the price of a brand new car! instead of $30k for what would be an 11 year old car! So If this makes me an A$$hole then so be it! I now got a great deal! and the car I wanted! Why don't you try to get a loan unwound after 2 weeks and see how far you get with your attitude kindness does pay off! and thank you to those who agreed with me :)            

And I *commend* (not condemn, as some of you are) the fact that the OP is now recommending them. She is obviously able to afford the lease payments, and the car dealership had no obligation to work with her. Is the lease the best deal in the word? Probably not. So what? The dealership makes money, and the customer is happy. What more do you people want? 

On a five year old car?  I give up!

How scary that they do walk amongst us....................

This place saw you coming.....packed the loan and pissed all over you while telling you it was raining, and now you're recommending them???  Get a life.  They didn't want the hastle or cost of a voluntary repo since no money exchanged hands yet.  Once these guys get their commission they could care less for the car,loan or you. ...So they fleased you with a USED car-good going 'NOT'.   

We went to meet with Dave the Vice President of Sansone today.... What a great guy he is! He was so caring and understanding. I can't express enough how greatful I am! He is un-winding my loan. and we decided I would just lease. (This was my only way out of a bad deal) He went above and beyond to make me happy! What a relief...... And Robert Oliveras my sales rep was the best! Thank you Robert I am glad you were able to do the lease and make the commission :) Your the best! Please if anyone is looking to buy or least at Sansone please take my advice and ask for Robert Oliveras he is the best! 

"I felt obligated and pressured into buying a 2007 Mazda 3 S touring car."

There was no reason for you to fell obligated to purchase anything. If you continue to permit sales reps to pressure you then you are in for a lifetime of disappointing purchases.

You failed to do your homework before the sale. You requested advice from others after you agreed to purchase the vehicle. If you had done your homework you would have discovered that every version of that car sold new for less than $20000 in late 2006.

Enjoy your Mazda.

Thank you for replying and trying to help Flynrider..... I know I didn't sign any loans only the contract, I never gave any financial information, no pay stubs, no w2 not a dime! All they took was a copy of my License and my SS# I drove the car off the lot without giving them any kind of insurance information and no money down just a promissory note I was told a loan was approved and was baffled on how when I didn't disclose any financials to them.... After leaving the dealership with this car that had no insurance and paid no money for seemed strange a few days later after speaking to people they suggested I look over the contract this is when I noticed the high price of the long term loan. I also noticed I was double charged for the window etching. "well you know the whole story from reading it" anyway the bottom line is We have called wells Fargo and asked how the loan was even approved if I didn't sign a loan application. Heather (from Wells Fargo) stated "well you had to sign something" I told her all I signed was the contract she said that is all they needed. Is this true? I also asked how they approved the loan without the car being registered since I didn't get insurance on it. She said she was going to call the dealership. About an hour later Sansone called my job and left a message with my receptionist saying to contact them that they had the Woodbridge PD there. why would the police be there? later on I got a message on my cell supposely from someone who says he was "detective hmmm Sergeant williams martin from Woodbridge police dept." and that I need to contact sansone because I owe them money and am driving their car with no insurance. and if I don't contact them he will issue a warrant for my arrest on Monday. Can they do this? If the loan supposely went through which everyone is saying it did then how is it still their  car? Can it be Sansone impersonating the police? Could this be my way out if I don't get insurance on the car? because if they can't register it then the loan should never be approved, right?            

I think at this point if they are threatening police action you should get an attorney involved.  Someone who can review the contracts and can advise you legally on what exactly you are liable for on the basis of what you signed.  They can also help to extricate you from this deal, if it can be done.

I am sorry to hear you felt pressured to sign the paperwork.  Now is the time to protect yourself by spending the money on a lawyer who can help you.

Good luck
 

  The problem is that you are apparently willing to sign anything that is put in front of you.   As it stands, the dealership has a contract that you signed, agreeing to buy the car for that outrageous amount.  

" It was late at night, they were closing, everyone was tired and they never went over the paperwork with me, they were just printing papers and throwing them at me to sign.  "

   Any chance one of these was a loan application?   It seems likely, as the bank would not have approved of a loan without one. 

"  I even got charged for a destination fee! Is this even legal on a used car? "

  They can charge any fee they want.  As long as you agree to pay the fee, it's legal.  

" They told me they could only cancel it if the dealership (Sansone) would agree to cancel the loan!  "

  Assuming that the bank has your signature on the application (which I think they do), they are correct.   This is now between you and the dealer

  The bottom line is that you walked into this dealership and signed a contract to buy a really expensive used car without looking at what you were signing.    This is what sinks most people and makes a lot of profit for car dealers.   Whenever you sign a contract, you are bound by the terms of that contract.   There are no "do overs" where contracts are concerned.  

  This will be an expensive lesson in what it means to sign your name to things without reading them.   You'll either be stuck paying for this car for the next 6 years, or you can refuse to pay and they'll repo the car.  The car will be resold for a cheap price at auction and you'll still be responsible for paying the bank the difference between the auction value and the amount you borrowed.  You'll also have a repo on your credit report.

  I strongly suggest that neither you nor your father ever set foot on a car lot unless you are in the company of someone who knows what they are doing.  

 I just purchased a used car and don't want it I have been trying to get Sansone Route 1 Auto mall in NJ to take it back! I feel I was taken advantage of and am paying way to much for the car...... I don't know how the loan went threw when I didn't disclose any financial information I never signed for a loan only the contract. I did sign a promissory note to give a $3500.00 down payment today 2/10/12 which I didn't give because I am trying to fight and have them take the car back! I never
gave them a dime and I still did not put insurance on the car so how did the loan go through if the couldn't register it? No car payment are due until March Can you please give me some advise I think they even left a message impersonating the police saying I need to contact Sansone because I have THEIR car and owe them $3500.00 and have no insurance on it and if I don't contact Sansone they will put out a warrant for my arrest on Monday! Can they do that? I really don't want this car!

Supossely the loan went threw and they say they were paid so how at this point could they say it's their car? Please help?

Thanks