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  • Report:  #11967

Complaint Review: MCI Workdcom Wireless - New York New York

Reported By:
- Amelia, OH,
Submitted:
Updated:

MCI Workdcom Wireless
P.O Box 5211 New York, 10087 New York, U.S.A.
Phone:
18007384408
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Bought a MCI WORLDCOM WIRELESS PHONE in April of 2001. Received my first bill after 2 phone calls in July 2001. I called immediately called again because it was only for 60.00. I sat on hold for 30 minutes and then my call was picked up and disconnected. I heard the rep on the line hang up on me. I called back and sat on hold for another 22 minutes and still no pick up. I tried again over the weekend and finally reached a live body.

I had been using the phone for 4 months and the advertisement stated that I had to pay $60 down plus the first 2 months. The lady I spoke with stated that $60.00 was all I owed. I took her word and sent in the $60.00. Every month after I sent in the $30.00 per month charge. Then in November 2001 I received a statement about billing problems and that I owed $299.94!@!@!@! What the heck.

This through me for a big loop. When I asked them to send a statement for the last 6 months they denied my request. SO NOW I'M STUCK with A CRAPPY CELL PHONE THAT HAS BEEN SHUT OFF and THEY ARE STILL BILLING ME. WHAT A RIP OFF.!!I@O#O

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