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  • Report:  #791151

Complaint Review: McKenzie Paul and Associates - Austin Texas

Reported By:
Ed - Georgetown, Texas, United States of America
Submitted:
Updated:

McKenzie Paul and Associates
9415 Burnet Rd Suite 322 Austin, 78757 Texas, United States of America
Phone:
Phone: 512-420-0677
Web:
www.mckenziepaul.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
After contacting the organization to assist in the collection of an debt owed to our organization, I was informed by voice, email and printed brochure that their recovery fee was 25% of the recovered amount; yet, once they collected part of the outstanding debt they submitted a check to us for the collected amount less 40%.  When I questioned the increased fee, they responded that it took more time than they anticipated to collect the funds.  They refuse to refund the difference and are not responding to further communication from us so we are being forced to seek remedy in a court of law.


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