Wanda
Clinton,#2Consumer Comment
Mon, March 20, 2006
I am going to file my own rip off report about Mediacom. Hope you will read it as well. I have filed with the Better Business Bureau in Des Moines but am getting no resolutions there. I am considering going to the attorney general over Mediacom. I currently switched to another server who has been great and the bundled pack is a real savings. Mediacom has commercials representing that satelite as bad reception it hasnt been the case, even in a bad storm here in Iowa the cable came back up. I experienced worse with Mediacom. There is a school of thought in business that a customer service is most important because that customer service person is the face of a company. Customers directly deal with them rarely a CEO or owner. So the impression from customer service is tantamont in a companies success. Think about it, if you are a CEO sitting somewhere but your consumers are being met with horrible customer service, it wont matter what services you offer at what price, the consumer will go elsewhere cause the trust is broken. Like yours was, and mine. sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Russ
Cedar Rapids,#3Consumer Comment
Sat, February 18, 2006
Check your billing statements if you ever decide to cancel your service.Total up the number of months usage wtih them. You will recieve a bill for an extra month of service that you no longer have. In other words,if you drop them after 6 months of service,you will be billed 7 times total.One final monthly bill in advance. Then you need to call them and explain.They won't call you.They blow it off as standard operating procedure and tell you to ignore that final bill.Fine and dandy,but how many inattentive people have they taken financially for an extra months service that they shouldn't have. 3 seperate times I've had Mediacom and dropped them,and thankfully all three times I paid attention to my total months usage and disputed the final bill.They proclaim innoccence and no deliberate wrong doing,though I seriously wonder.
Russ
Cedar Rapids,#4Consumer Comment
Sat, February 18, 2006
Check your billing statements if you ever decide to cancel your service.Total up the number of months usage wtih them. You will recieve a bill for an extra month of service that you no longer have. In other words,if you drop them after 6 months of service,you will be billed 7 times total.One final monthly bill in advance. Then you need to call them and explain.They won't call you.They blow it off as standard operating procedure and tell you to ignore that final bill.Fine and dandy,but how many inattentive people have they taken financially for an extra months service that they shouldn't have. 3 seperate times I've had Mediacom and dropped them,and thankfully all three times I paid attention to my total months usage and disputed the final bill.They proclaim innoccence and no deliberate wrong doing,though I seriously wonder.
Russ
Cedar Rapids,#5Consumer Comment
Sat, February 18, 2006
Check your billing statements if you ever decide to cancel your service.Total up the number of months usage wtih them. You will recieve a bill for an extra month of service that you no longer have. In other words,if you drop them after 6 months of service,you will be billed 7 times total.One final monthly bill in advance. Then you need to call them and explain.They won't call you.They blow it off as standard operating procedure and tell you to ignore that final bill.Fine and dandy,but how many inattentive people have they taken financially for an extra months service that they shouldn't have. 3 seperate times I've had Mediacom and dropped them,and thankfully all three times I paid attention to my total months usage and disputed the final bill.They proclaim innoccence and no deliberate wrong doing,though I seriously wonder.
Russ
Cedar Rapids,#6Consumer Comment
Sat, February 18, 2006
Check your billing statements if you ever decide to cancel your service.Total up the number of months usage wtih them. You will recieve a bill for an extra month of service that you no longer have. In other words,if you drop them after 6 months of service,you will be billed 7 times total.One final monthly bill in advance. Then you need to call them and explain.They won't call you.They blow it off as standard operating procedure and tell you to ignore that final bill.Fine and dandy,but how many inattentive people have they taken financially for an extra months service that they shouldn't have. 3 seperate times I've had Mediacom and dropped them,and thankfully all three times I paid attention to my total months usage and disputed the final bill.They proclaim innoccence and no deliberate wrong doing,though I seriously wonder.
Donald
WDM,#7Consumer Suggestion
Sat, February 18, 2006
Call Qwest. You can actually bundle home service, long dist, wireless, and DIRECTV (if you do not live in an apartment), and HSI on one billing. In some ares of Des Moines the HSI has up to 7MB downloading.
Donald
WDM,#8Consumer Suggestion
Sat, February 18, 2006
Call Qwest. You can actually bundle home service, long dist, wireless, and DIRECTV (if you do not live in an apartment), and HSI on one billing. In some ares of Des Moines the HSI has up to 7MB downloading.
Donald
WDM,#9Consumer Suggestion
Sat, February 18, 2006
Call Qwest. You can actually bundle home service, long dist, wireless, and DIRECTV (if you do not live in an apartment), and HSI on one billing. In some ares of Des Moines the HSI has up to 7MB downloading.
Donald
WDM,#10Consumer Suggestion
Sat, February 18, 2006
Call Qwest. You can actually bundle home service, long dist, wireless, and DIRECTV (if you do not live in an apartment), and HSI on one billing. In some ares of Des Moines the HSI has up to 7MB downloading.