- Report: #1238744
Complaint Review: Mediacom - Nationwide
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Mediacom
Nationwide, USA
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Mediacom Internet, Cable, Phone Nationwide
I called and order Mediacom internet, phone, and cable services back in December 2014. Since then I've had nothing but trouble with the internet and cable service. I have called mediacom over 25 times and they've either tried to fix it over the phone or sent someone out to fix it for a couple of days then it stop working again. Here lately my internet hair haven't been working hardly at all so I called them and they tried to trouble shoot it and they end up making service appointments. I've taken off from my job on three occasions between last week and today to wait on my service appointments. But to my surprise no one has shown up instead I've received emails satating my appointments been cancelled because I didn't answer my phone from both the tech and from a mediacom call center rep! Which isn't true because I never received neither called on neither appointments and I'm missing time off from my jobs for these appointments. So when I called back in all I'm being told is all they can do is reschedule me for another day! I've been rescheduled three times in one week due to them lying to me saying they called me even when I'm sitting home waiting on them! I'm sick of Mediacom and the way they treatb their customers something need to be done to them! I'm paying for something that don't even work!
