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  • Report:  #1298149

Complaint Review: Mediacom - Nationwide

Reported By:
Merlyn - Colona, Illinois, USA
Submitted:
Updated:

Mediacom
Nationwide, USA
Web:
www.mediacomcable.com
Categories:
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Mediacom does not have a way to contact them if there technician damages your home.

My insurance and I have been tring to contact them for restitution of around eight thousand dallars.

My insurance is not willing to go with a law suit yet even theo its been months.

Thinking about going to satellite it outrageous that they have not returned my calls.



2 Updates & Rebuttals

Replied

#2Author of original report

Sun, April 10, 2016

Yes you did reply thanks to web sites like this.

Thank You ripoffreport


Mediacom Support

Middletown,
New York,
USA
Damage Complaint

#3UPDATE Employee

Thu, April 07, 2016

Hello, 

 

We are sorry to hear you have been having a difficult time contacting us about this damage complaint and receiving a timely response and follow through.  There is a process in place to handle damage complaints such as this, and we apologize for any difficulty you may have had or be having with this process.  We would be happy to make sure your information and situation are brought to the attention of local area management to get the damage complaint process moving forward for you.  If you could please email [email protected] with your name, address, phone number, and the details of the situation, we will ensure the appropriate parties in your area are made aware of this and follow up with you directly. 

We are eager to get this resolved for you and look forward to your email.

 

Thank you,

Social Media Relations Team

Mediacom Communications

https://support.mediacomcable.com/contact-us

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