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  • Report:  #5938

Complaint Review: MedPro Industries - Fremont California

Reported By:
- Valrico, Florida,
Submitted:
Updated:

MedPro Industries
38350 Fremont Blvd. Suite 200 Fremont, 94536 California, U.S.A.
Phone:
510-744-9000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In November, 2000 I ordered a bottle of Citra-Therm Diet Pills. They came with the 30-day warranty. They didn't work, so in December, 2000 I returned the bottle via UPS, Registered, Return Receipt Mail. The company received and signed for the bottle in January, 2001. I called their "Customer Service" number 4 weeks after they received it, and I was told that it would take 6 weeks for my credit to appear in my credit card. I tried calling again in March, which makes it 8 weeks after they had received it, and was told to call another number (not toll-free), because that number was their "order taking site" and that I had to call their main number. After numerous calls to the new number, I always got the same message, that being that the offices are closed and that to try to call during regular business hours. THEY DON'T HAVE REGULAR BUSINESS HOURS!!!!! Still in July, 2001, I haven't received credit to my credit card and I am out of $45.99 MED-PRO Industries is a bunch of "Bull----". They take your money and then they don't keep their word. Don't trust them with any of your health related needs.....


2 Updates & Rebuttals

Jennifer

Ft. Lee,
New Jersey,
Also used a product from Med Pro

#2Consumer Comment

Mon, July 15, 2002

I used Med Pro's Growth Factor Shampoo. Although it didn't grow new hair, it made my hair fuller and thicker. The best effect was that it took away some of the gray too. I can't seem to locate this company anymore. I would like to buy some more of their shampoo.


Bob

Discovery Bay,
California,
THE NEXT TIME SOMETHING LIKE THIS HAPPENS....

#3Consumer Suggestion

Fri, April 05, 2002

You may wish to contact your credit card company with the information which you provided online. It may be too late for them to retreive your money, but notifying them may benefit someone else! Good luck

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