Brenda
Independence,#2Consumer Comment
Sun, July 31, 2005
Betty, according to the Preferred Customer Agreement that you signed, you must CANCEL your agreement. Otherwise, each month that you do not order, you will be sent a Backup Order as explained in the agreement. Anyone can send products back for any reason for credit on their account. This does NOT cancel the agreement. You must do that in writing. I have faxed a simple statement of cancellation for several customers over the years, and NONE received another order. And another thing...if you had talked to someone at Melaleuca about canceling, they would not have just said ok. They would have told you it had to be in writing. The reason they must have it in writing with your signature is because anyone could make a phone call and cancel someone else's account. The signature has to match the signature on the Preferred Customer Agreement to confirm that you, in fact, do want to cancel. When guidelines are followed, as laid out in the signed Preferred Customer Agreement, there are no problems.
Brenda
Independence,#3Consumer Comment
Sun, July 31, 2005
Betty, according to the Preferred Customer Agreement that you signed, you must CANCEL your agreement. Otherwise, each month that you do not order, you will be sent a Backup Order as explained in the agreement. Anyone can send products back for any reason for credit on their account. This does NOT cancel the agreement. You must do that in writing. I have faxed a simple statement of cancellation for several customers over the years, and NONE received another order. And another thing...if you had talked to someone at Melaleuca about canceling, they would not have just said ok. They would have told you it had to be in writing. The reason they must have it in writing with your signature is because anyone could make a phone call and cancel someone else's account. The signature has to match the signature on the Preferred Customer Agreement to confirm that you, in fact, do want to cancel. When guidelines are followed, as laid out in the signed Preferred Customer Agreement, there are no problems.
Brenda
Independence,#4Consumer Comment
Sun, July 31, 2005
Betty, according to the Preferred Customer Agreement that you signed, you must CANCEL your agreement. Otherwise, each month that you do not order, you will be sent a Backup Order as explained in the agreement. Anyone can send products back for any reason for credit on their account. This does NOT cancel the agreement. You must do that in writing. I have faxed a simple statement of cancellation for several customers over the years, and NONE received another order. And another thing...if you had talked to someone at Melaleuca about canceling, they would not have just said ok. They would have told you it had to be in writing. The reason they must have it in writing with your signature is because anyone could make a phone call and cancel someone else's account. The signature has to match the signature on the Preferred Customer Agreement to confirm that you, in fact, do want to cancel. When guidelines are followed, as laid out in the signed Preferred Customer Agreement, there are no problems.
Brenda
Independence,#5Consumer Comment
Sun, July 31, 2005
Betty, according to the Preferred Customer Agreement that you signed, you must CANCEL your agreement. Otherwise, each month that you do not order, you will be sent a Backup Order as explained in the agreement. Anyone can send products back for any reason for credit on their account. This does NOT cancel the agreement. You must do that in writing. I have faxed a simple statement of cancellation for several customers over the years, and NONE received another order. And another thing...if you had talked to someone at Melaleuca about canceling, they would not have just said ok. They would have told you it had to be in writing. The reason they must have it in writing with your signature is because anyone could make a phone call and cancel someone else's account. The signature has to match the signature on the Preferred Customer Agreement to confirm that you, in fact, do want to cancel. When guidelines are followed, as laid out in the signed Preferred Customer Agreement, there are no problems.