- Report: #1339440
Complaint Review: Memo Storage - Internet
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Author Confirmed
Why?
Memo Storage
Internet, USA
Phone:
18885177767
Web:
www.memostorage.com
Categories:
Business Rating:
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Memo Storage Bank account hacked!!!! Internet
I checked my bank account today and there was $35.50 deducted froma storage facility..... or so I thought!!!! I called my bank immediately and then they told me that the debit was an electronic check from a memo storage place. My bank gave me the contact information and I called the company listed MEMO STORAGE. The customer service represtenative REFUSED to let me talk to a supervisor and offered little information to how they got my bank account information. I was told that if I did not sign up for the service then it was piggy backed on another service that i enrolled in and then did not cancel!!!! Yeah cancel for a service I had no idea that I was signed up for in the first place..... What an Idiot!!! I called my Identity guard; which I did sign up for and questioned them on the service, they said that they do not know this company and that they do not include other companies in on their service. Due to the fact that it is an idenity monitoring service they do not sell your information and you pay them to stop things like this from happening. I also contacted Amazon, the only other company that I ever order from and filed a complaint to their customer service department. They responded within minutes stating that they were going to investigate this company and look into the matter, but again assured me that they too do not add services onto their orders. Therefore if I did not attain this service from one of the providers that I have ordered through online then how did this company I have never heard of ever get my personal banking account information and sign me up for a service that I did not give permission to??? I am outraged!!!! I was able to cancel the service so that they do not do this again...... but what about the money that I so carefully budget for to the dollar weekly and now I am out a whole $35.50.... seriously part of my Thanksgiving dinner money.... This company is a bunch of A$$h*le$!!!!!
