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  • Report:  #1079303

Complaint Review: Menards - Morris Illinois

Reported By:
JerryB108 - Morris, Illinois,
Submitted:
Updated:

Menards
500 Menard Drive Morris, 60450 Illinois, USA
Phone:
8154826540
Web:
N/A
Categories:
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August 8, made order for common home water heater at Menards.

Contract made and item payed for, delivery date to be in 14 days,

I have checked computer several times and nothing has occured except order received info.

I would think that a company that deals with such a large amount of water heaters that they would have my common type in stock or at least in a nearby warehouse.

   My order was for a common 40 gallon electric water heater, model 12EM40-2, listed as special order.

I purchased the heater for a house that I am selling the end of the month, now I need the heater to complete the sale of this house, that is in 4 days.  I checked the store again today, managers told me it was still in distribution center, should be here in a couple days.

   No explination given for the delay.  

I bellieve they should honor there contract or at least let customers know about delays.

                                                                                  Jerry, Morris, Illinois 



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