- Report: #451889
Complaint Review: MEPCO - Automotive Product Consultants - Chicago Illinois
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Author Confirmed
Why?
MEPCO - Automotive Product Consultants
770 SPirit Of St.Louis Blvd. Chesterfield,MO 63005 Chicago, 60604 Illinois, U.S.A.
Phone:
888-485-4337
Web:
N/A
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Tell us has your experience with this business or person been good?
MEPCO - Automotive Product Consultants Caller says they represent Mercedes (Car Dealer) and Warranty will expire-yet Warranty is good for years. They make you believe they work for the auto dealer who repairs your car. Chicago Illinois
In Oct. 2008 I was called by a Senior PROGRAM Advisor -Steve Frederich of APC telling me he is with Mercedes of Miami and my car warranty will expire in 3 months. I did not have time to check and find papers and since he was with Mercedes and they repair my car when needed, I believed him. I Bought the warranty before the other would expire. After 5 months of paying auto pay by credit card, I looked up my first original warranty and it expires 2012 not in 2009 as he stated. He did not represent Mercedes and I cancelled the warranty ASAP by Mepco/APC -RIP OFFS but lost $1400 paid to them unnecessarily. BEWARE of SCAMS LIKE THIS! I will look for an attorney to help me get a refund of the money I paid them for nothing!
Patricia
Miami, Florida
U.S.A.
Patricia
Miami, Florida
U.S.A.
3 Updates & Rebuttals
Patricia
Miami,Florida,
U.S.A.
WARRANTY REFUNDED! THEY ARE A GOOD COMPANY AND PROFESSIONAL!
#2Author of original report
Fri, June 05, 2009
There was a mis-understanding and since I filed the original report I want to make it clear that this company is professional and they do represent Mercedes. They refunded my warranty money and handled this very efficiently and prefessional. Steve Freidrech was who he said he was and another rep named Kyle was very helpful to resolve this refunded for me. They never intended to NOT refund my money, just mis-understood.
Patricia
Miami,Florida,
U.S.A.
WARRANTY REFUNDED! THEY ARE A GOOD COMPANY AND PROFESSIONAL!
#3Author of original report
Fri, June 05, 2009
There was a mis-understanding and since I filed the original report I want to make it clear that this company is professional and they do represent Mercedes. They refunded my warranty money and handled this very efficiently and prefessional. Steve Freidrech was who he said he was and another rep named Kyle was very helpful to resolve this refunded for me. They never intended to NOT refund my money, just mis-understood.
Patricia
Miami,Florida,
U.S.A.
CORRECTION-APC REFUNDs WARRANTY MONEY!
#4Author of original report
Fri, June 05, 2009
AFter a mis-understanding I was contacted by Kyle of APC and he worked dilingently to get my refund started. I am being re-imbursed by this company and they have handled this very professionally. They DO represent Mercedes of Miami and have confirm this. This report deserves a correction and consumers should know they are a good company and Steve Frederich did not mis-lead me and was professional. They said they told me I would be refunded although I do not remember this, because I understood something else. Bottomline, they do treat consumers with respect and do what is needed to make customer happy.
