- Report: #1382980
Complaint Review: Mercari aka Mercari Inc FBO - Internet
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Mercari aka Mercari Inc FBO
Internet, USA
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Mercari aka Mercari Inc FBO They are refusing to give me my money. Internet
I have been selling on Mercari for about two months now. When l opened my account all they asked is provided,your name,address,email,credit card,bank account. I just received a message from them saying oh you are selling counterfeit items so we have suspended your account. I asked them didn't they want proof of where my items come from and they never replied so l sent pictures showing them some of my items with the labels that was proof it wasn't counterfeit. They are supposed to release your funds as soon as you receive a rating,well l received my five star rating but when l went to request my money they said it was frozen.
Then they asked for my date of birth and social security number l didn't like it but l complyed with them,then they wanted my drivers license and that's when l said no. I told them they had ,enough information to please give me my money and they refused so l broke down and gave it to them for them to come back and said it wasn't clear enough send another one and l did they came back and said l had cropped it . Now l received another message saying if l didn't send another copy my account would be closed and l would lose my money which is fifity six dollars its not the amount it's the customers have my items and Mercari has my money. Please pass this along anywhere you can.
