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  • Report:  #208038

Complaint Review: Merchandise Direct - Wallingford Connecticut

Reported By:
- barberton, Ohio,
Submitted:
Updated:

Merchandise Direct
400 Fulfillment Center Wallingford, 06494 Connecticut, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered the Auto Cool Air Vent using the number supplied on the TV commercial. I repeatedly stated "NO" when asked if I wanted two sets shipped. Two sets were shipped anyway.

For a $15 item I was billed over $50 prior to my receiving the shipment. I am mailing all back and requesting a refund. What a ripoff!

No contact phone numbers, no bill in shipment, no fax number - NOTHING.

Janet

barberton, Ohio
U.S.A.


1 Updates & Rebuttals

Zosia

INVERARY,
Ontario,
Canada
Putty

#2REBUTTAL Individual responds

Thu, May 15, 2008

I ordered by phone the putty that should cost $29.99 for six little tubes of glue. Four weeks later my plastic card was charged $263.81!!!! And I received 6 packages containing 6 tubes each. That is 36 tubes! A lot of glue that is messy and ugly. When I return the unwanted product I have to pay the postage plus they would never refund $54.00 fee for handling. Not a bad profit for unwanted product! There is no confirmation of the amount you will be charged, no bill, you never talk to a human being, and they don't return your calls. Zosia Kingston, Ontario

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