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  • Report:  #101138

Complaint Review: Merchants Credit Guide Zenith Aquisiton HouseHold Credit - Chicago Illinois

Reported By:
- glendale, Arizona,
Submitted:
Updated:

Merchants Credit Guide Zenith Aquisiton HouseHold Credit
223 W. Jackson Blvd, Chicago, 60606 Illinois, U.S.A.
Phone:
888-249-4134
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Back in 1993 or so I used a credit card from HouseHold Credit Corp. At the time I was married and the card was in my name alone. Approx 4 years later, when my husband left , he took all the credit cards, including this one with him. Our divorce decree states that he is responsible for ALL bills encurred during the time of our marriage.

Divorce was final in June of 1999. Well, Household called him several times for a few years to take care of the bill.. had his phone number, address, etc. Then when he didnt pay they of course came after me and told me they didnt care what the court had said. Its now 2004 and I hadnt heard a word from them since 1999 until last week. This time its a letter from Merchants Credit Guide telling me that Zenith Acquistion has purchased the defaulted account and the bill has risen from 1000.00 to 6,091.40.

Spoke with the ex and he tells me he paid the bill off a little over 2 years ago and spoke with Household about it.. tried to get them to send HIM a copy of the bill, which of course they never did. NOW Merchants tells me they are going to take ME to court, that they have NO record of his having ANYTHING to do with the loan. Ive not had my hands on a credit card from this company since about 1994, HE (the ex) has been the ONLY person to use the card OR pay the bill since that time and they WERE calling him and billing him for years.

Now it seems they've decided he doesnt exist and they are going to go after me. I got yet another call this morning from Merchants and this time when I told her about the SOL, etc she said "I am going to advice them to go after you using your social and she hung up on me immediately. Argg... where is the best place to report these people and get this taken care of???

Connie

glendale, Arizona
U.S.A.


2 Updates & Rebuttals

Kelly

Leeds,
Europe,
United Kingdom
Information on the Law dealing with Debts and Divorce

#2Consumer Suggestion

Wed, September 22, 2004

I have worked in the credit industry in the US as well as around the Globe, with extensive knowledge of laws surrounding debt collection. There IS a solution here, so bear with me. I want to make sure you understand the law as I understand it. You should confirm everyting with with an attorney. While I sympathise with this person, unfortunately, the law states that the divorce decree cannot override the responsibility of the debt as far as the Credit Company is concerned. In otherwords, if you were a JOINT cardholder on the account, you are responsible for the debt, and the law will back them up if this goes to court. What the Divorce decree does is defer the debt to her husband, so if the husband does not pay the debt, she can turn around and sue him, and include any costs she has incurred to defend herself against the debt. To summarise, you have a contract with the credit company to pay the bill, and you have a contract with your ex-husband that he is to pay the bill. So if the sue you, you turn around and sue your ex. Steps I recommend for this person: 1) Confirm that she is a JOINT cardholder, not an AUTHORIZED USER. The difference is that a JOINT cardholder would have had to sign the application, where an authourized user is simply given a card to charge with, but is not financially responsible, ie: no signature. 2) If she is a JOINT cardholder, request a copy of the original application, which should include the signature. If this portfolio has been sold to another company, which is common industry practice, they may not be able to produce this document. She might be able to get away with not recalling this being a joint account, but that might tough. 3) You will have to deal with whatever company owns the debt now. 4) Get all documentation of statements, payments, copies of cancelled checks, dates and copies of all correspondence from the husband and the credit card company, especially documentation on how the balance went from 1000 to 6000. 5)If you end up having to pay, keep records of what you pay, so you can go back and sue your ex-husband for not paying. 6) Lastly, most of the time, if you remain calm and represent yourself as if you want to resolve the situation, they will work with you. Many times, they are able to negotiate a "settlement", which can be a sum that is substantially less than the balance today. Since the actual balance started at 1000, I would advise offering something between 500 and 1000. When these accounts are sold, they have often already been deemed as losses by the original company, so they are sold for significantly less than the balance that originated on the account. So, just about any amount they can collect is seen as a profit. Again, keep a record of what you pay to reclaim it back from your ex-husband. Good luck!


S.n.

Bucyrus,
Kansas,
U.S.A.
Cease and Desist

#3Consumer Suggestion

Thu, July 29, 2004

You need to send a letter to this collection agency, certified mail, return receipt requested, advising them they are not to contact you. You can advise them that you have court documents stating this is not your debt, but I would not give them a copy of anything. To be on the safe side, you should contact the original debtor, and if they give you any problems about the bill not being paid, send them a copy of the divorce decree and advise them that the bill has been paid by the responsible party. This may show up on your credit report so you may wish to copy all correspondece and send it to the credit bureaus to advise them that this is not your debt. Notify the FTC if this collection agency bothers you after receipt of your cease and desist letter. If they make any real threats, contact your local police department and file a complaint. If you can afford to do so, hook up a recorder to your phone and advise anyone calling regarding this debt that the conversation is being recorded. Check the state laws (I think this is also on the FTC site)...you may be able to tape record the conversation without the other party's permission.

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