Customer Service
Grapevine,#2UPDATE Employee
Tue, March 30, 2010
In response to the this post. I am an employee of Merelle Worldwide and to clarify, we are a fufillment center. We only ship the products our clients pay us to ship. We are not Herbalife, or any other network marketing company. We are a FUFILLMENT CENTER. If you are having problems with the "PERSONAL COACH" or whatever they are calling themselves you need to comunicate with them, they are all users of our services but are all independent business owners. I am sorry you have had a sour experiance, but please understand MERELLE WORLDWIDE is a fufillment center, the people you are in contact with regarding whatever product you have purchased are not employees of this company. Our name is on the packaging when the product ships because we are the ones shipping the product on our clients behalf. There has always been a valid phone # on our shipping labels, 682.223.9207. This number is for any shipping related issues. All other issues need to be directed to the person you have been in communication with regarding whatever product you have purchased. As they were the ones who charged you for whatever you purchased.
I know this post has been up here for awhile, if you have further questions please feel free to contact us at [email protected]. Please know all the facts before you begin your slandering our name and company.
John
Cypress,#3REBUTTAL Individual responds
Wed, July 01, 2009
Hi, this is John. I would just like to state that I am in no way affiliated with Merrele (sp?) worldwide. I do not appreciate my PERSONAL information being posted on the internet for a company that I am not a part of. 2nd, yes I was a distributor for herbalife. After learning their business practices I told them to take a hike. 3rd, in your report Norma, you listed me as "beckys" (not even the correct name, but I will not correct it, because again you have posted the wrong information) boss. Completely wrong. "Becky" was my "mentor" she was helping me with interviews, but I guess that is a mute point now as I am no longer doing it. Please remove my information from your report. I will not tolerate being slandered, especially due to false information.