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  • Report:  #462142

Complaint Review: Merelle Worldwide - Grapevine Texas

Reported By:
- Wildomar, California,
Submitted:
Updated:

Merelle Worldwide
804 Port America, Ste 400 Grapevine, 76051 Texas, U.S.A.
Phone:
281-687-8454
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I would just like to add my two bits to the report I read entitled "Terri Johns and Merelle Worldwide".

I heard about this company (Home Based Business, salaryathome.com) on KFI-AM640 radio, during the Dr. Laura Schlessinger program. Apparently, this company advertises on several well known programs in the Los Angeles area. I have a lot of respect for Dr. Laura, so I thought it would be safe to get involved with this company. The commercial stated that the business was APPROVED by the BBB (Better Business Bureau).

Later I got to thinking, the BBB does not appove businesses, they only take complaints about bad businesses.

I signed up for the information packet, which was just as described in the Rip Off report cited above: lots of general market trend information, and lots of scenarios about people in dire financial straits and testimonials, but nothing specific about the company. There were vague references to "wellness products" and the DVD quoted people saying they had lost weight.

I was contacted the next day by a woman named Becky Bunker, who told me I would have an interview with a Mr. John Isam. (She pronounced it with a short I at first, then corrected herself, pronouncing it with a long I. I thought it strange that she did not know how to pronounce her boss' name.)

I felt rushed because the information packet had specific instructions about what must be done before my interview. The items were not hard to do, but I was surprised because in the enclosed letter, it stated that if there was another decision maker in the household, I would have to have them go through all the "training" materials as well. Since the packet was delivered at 9:40 a.m., and I discovered it on my doorstep at 10:00 a.m., that gave me exactly 2 hours to go over the materials and do their to do list, before I could qualify for the appointment. This was Monday, and the appointment was scheduled for Tuesday at 12:00 pm. If I needed to ask for an extension, I had to give them 24 hours notice, so they could fill my slot with someone else.

I presented the information to my husband when he got home from work, but he was too tired to review it at that time. So I automatically failed to fulfill the requirements. Today, Tuesday, Ms. Bunker called to prepare me for the interview, but I told her that my husband did not want to go through with it. She said she would send me an email with an address to where I was to return the packet, or else I would be charged $39.99. These were supposed to be training materials, but there was no training in the pamphlet or DVD.

I still did no know who the company was or what I would be doing. It was all very mysterious to me. The more I thought about it, the more I got suspicious. My husband suggested I google the name to get more information. The name of the person on the DVD who started the business was only listed as Anthony, AZ. Wouldn't the person who started a business be proud to tell you his name? Then I checked the email and found the name Merelle Worldwide. That brought up several hits claiming that it was a rip off and a scam.

I am just glad I did not get further involved with this company. I will be returning the "training" packet tomorrow. It was a very fancy looking brochure, but had nothing of value in it at all.

Only after reading the report on this website did I find out that this was for selling Herbal Life.

Here is the contact information I have on this company:

Merell Worldwide

804 Port America

Suite 400

Grapevine, TX 76051

John Isam

281-687-8454

[email protected]

salaryathome.com

1-800-258-1638 (recorded audio message)

Becky Bunker

1-978-373-1243 (this is in Massachusetts)

I wonder if these are their real names.

Norma

Wildomar, California

U.S.A.


2 Updates & Rebuttals

Customer Service

Grapevine,
Texas,
United States of America
Know the facts

#2UPDATE Employee

Tue, March 30, 2010

In response to the this post. I am an employee of Merelle Worldwide and to clarify, we are a fufillment center. We only ship the products our clients pay us to ship. We are not Herbalife, or any other network marketing company. We are a FUFILLMENT CENTER. If you are having problems with the "PERSONAL COACH" or whatever they are calling themselves you need to comunicate with them, they are all users of our services but are all independent business owners. I am sorry you have had a sour experiance, but please understand MERELLE WORLDWIDE is a fufillment center, the people you are in contact with regarding whatever product you have purchased are not employees of this company. Our name is on the packaging when the product ships because we are the ones shipping the product on our clients behalf. There has always been a valid phone # on our shipping labels, 682.223.9207. This number is for any shipping related issues. All other issues need to be directed to the person you have been in communication with regarding whatever product you have purchased. As they were the ones who charged you for whatever you purchased.

I know this post has been up here for awhile, if you have further questions please feel free to contact us at [email protected]. Please know all the facts before you begin your slandering our name and company.

 


John

Cypress,
Texas,
U.S.A.
I wish people would get the FACTS before posting on the Internet

#3REBUTTAL Individual responds

Wed, July 01, 2009

Hi, this is John. I would just like to state that I am in no way affiliated with Merrele (sp?) worldwide. I do not appreciate my PERSONAL information being posted on the internet for a company that I am not a part of. 2nd, yes I was a distributor for herbalife. After learning their business practices I told them to take a hike. 3rd, in your report Norma, you listed me as "beckys" (not even the correct name, but I will not correct it, because again you have posted the wrong information) boss. Completely wrong. "Becky" was my "mentor" she was helping me with interviews, but I guess that is a mute point now as I am no longer doing it. Please remove my information from your report. I will not tolerate being slandered, especially due to false information.

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