- Report: #753422
Complaint Review: Merial Limited - Duluth Georgia
Reported By:
Tony -
Encino, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Merial Limited
3239 Satellite Blvd. Duluth, 30096-4640 Georgia, United States of America
Phone:
Web:
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Merial Limited Junk product, Junk Customer Service Duluth, Georgia
I purchased two boxes of Frontline Flea Treatments for my dogs ($80.00).
Ten days after treating them, I found nine live, healthy fleas on my dog.
Since the package says, "Product guarantee...Refund or replacement if defective," I phoned the number on the box & asked for a refund. I spoke to two representatives who said I was using the product improperly, so I don't qualify for a refund, but they couldn't explain what they meant by "improper."
Then, the representative said "To qualify for a refund, you must use the product for three months." Why would anyone be stupid enough to use a flea product that doesn't work for three months?
Don't waste your money on "Frontline" - buy "Advantix" - it cost more but it works.
Ten days after treating them, I found nine live, healthy fleas on my dog.
Since the package says, "Product guarantee...Refund or replacement if defective," I phoned the number on the box & asked for a refund. I spoke to two representatives who said I was using the product improperly, so I don't qualify for a refund, but they couldn't explain what they meant by "improper."
Then, the representative said "To qualify for a refund, you must use the product for three months." Why would anyone be stupid enough to use a flea product that doesn't work for three months?
Don't waste your money on "Frontline" - buy "Advantix" - it cost more but it works.
