Complaint Review: Mervyns-Retailers National Bank - Minnesota

I work for a company not Retailers National Bank, but a competitor that issues retail credit cards, and am often confronted with situations such as this one. My advice to you is to dispute the fraudulent account through the credit reporting agencies Equifax, Experian and TransUnion, rather than through RNB. In most cases, a finance company like RNB does not have the ability or the inclination to remove a 'black mark' from your credit report unless you initiate the dispute. Contact the three major credit reporting agencies in writing; they will send the appropriate forms to RNB. I would also suggest placing a 'fraud alert' on your credit report. A fraud alert will instruct any agency or institution reviewing your credit report to contact you to ascertain your identity and the legitimacy of the request before extending credit. It won't prevent fraud, but it will greatly minimalize the chances of it happening in the future.

I work for a company not Retailers National Bank, but a competitor that issues retail credit cards, and am often confronted with situations such as this one. My advice to you is to dispute the fraudulent account through the credit reporting agencies Equifax, Experian and TransUnion, rather than through RNB. In most cases, a finance company like RNB does not have the ability or the inclination to remove a 'black mark' from your credit report unless you initiate the dispute. Contact the three major credit reporting agencies in writing; they will send the appropriate forms to RNB. I would also suggest placing a 'fraud alert' on your credit report. A fraud alert will instruct any agency or institution reviewing your credit report to contact you to ascertain your identity and the legitimacy of the request before extending credit. It won't prevent fraud, but it will greatly minimalize the chances of it happening in the future.

I work for a company not Retailers National Bank, but a competitor that issues retail credit cards, and am often confronted with situations such as this one. My advice to you is to dispute the fraudulent account through the credit reporting agencies Equifax, Experian and TransUnion, rather than through RNB. In most cases, a finance company like RNB does not have the ability or the inclination to remove a 'black mark' from your credit report unless you initiate the dispute. Contact the three major credit reporting agencies in writing; they will send the appropriate forms to RNB. I would also suggest placing a 'fraud alert' on your credit report. A fraud alert will instruct any agency or institution reviewing your credit report to contact you to ascertain your identity and the legitimacy of the request before extending credit. It won't prevent fraud, but it will greatly minimalize the chances of it happening in the future.

I work for a company not Retailers National Bank, but a competitor that issues retail credit cards, and am often confronted with situations such as this one. My advice to you is to dispute the fraudulent account through the credit reporting agencies Equifax, Experian and TransUnion, rather than through RNB. In most cases, a finance company like RNB does not have the ability or the inclination to remove a 'black mark' from your credit report unless you initiate the dispute. Contact the three major credit reporting agencies in writing; they will send the appropriate forms to RNB. I would also suggest placing a 'fraud alert' on your credit report. A fraud alert will instruct any agency or institution reviewing your credit report to contact you to ascertain your identity and the legitimacy of the request before extending credit. It won't prevent fraud, but it will greatly minimalize the chances of it happening in the future.

This is just advice to all who reads this rip off report. What happen to John is not uncommon. Credit card fraud can happen to anyone at anytime. About 96% of the time the suspect has all of the victims' personal information and about 85 - 90% of the time the suspect is a family member. All consumers should check their credit bureau report once every 6months to a year with all three reporting agencies. Any credit cards that you do not use close them and destroy the card-make sure your write a letter to the company as well as call to request the account to be closed (double insurance). Keep all your personal information in a locked box(birth certificates, social security cards, w2-w4 forms, tax forms, ect.). Do not apply for instant credit-If you notice the cashier keeps the application at the register and that is till the store close, so who else might have the opportunity to view the application. It is better to sign the back of your credit card because if the salesperson does check the signature they will notice the difference. I used to work for a major bank in the fraud department and unfortunately fraud is growing. No matter how many times a company changes their policies or come up with new technology to prevent fraud the criminals will find out how to get around it. For more information visit Federal Trade Commission website at http://www.ftc.gov and then click on consumer protection. If at anytime a company will not remove anything from your credit report that you did not apply for file a complaint with the credit bureau agency that is reporting the account-they can help with the dispute-contact the companys executive office in writing and call your local attorney general office for advice.