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  • Report:  #1213432

Complaint Review: MetaBank - Nationwide

Reported By:
Lisa gould - las vegas, Nevada, USA
Submitted:
Updated:

MetaBank
Nationwide, USA
Phone:
866)503-0105
Web:
www.readydebitgold.com
Categories:
Tell us has your experience with this business or person been good? What's this?

On Feb 26/2015 I brought A Ready Debit Gold card from a Dollar general market in las vegas NV In 89108 area where i live..

  I loaded his card  6 times with 500 dollars, and only one of the 500 dollars posted the card.. 2500 is still missing!...  I called the card holder and they assured me they was going to fix my card.. days want bye and everytime i called the card they would hang up on me or put me on hold and than hang up on me! wild I was on hold waiting for them to retune..  i spoke with some one on 3-3-2015 and this lady told me she would fix and put my money to the card bye 4pm that evening!.. she also said there many people that didnt get there reloads put there cards... when i called my card 4pm  i was block out of the card all together.. they block my money!.. now i am looking for the whole 3000 in full..  Ready Debit Gold is not  a good company card holder for any one to use, these people are sealing hard earned money from there custmors.



1 Updates & Rebuttals

AccountNow

San Ramon,
California,
USA
ReadyDebit Financial

#2UPDATE Employee

Tue, May 12, 2015

Hello Valued Customer,

I am sorry to hear you are having trouble loading the full funds on your card. If your issue has not been resolved, I would like to look into the account and see how we can assist you. Unfortunately, we cannot discuss personal information in a public forum. Please email us directly at [email protected] and provide us your full name, address and account number so we can assist you further.

Sincerly,

Readydebit

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