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  • Report:  #1410847

Complaint Review: Metro PCS - Pittsburgh Pennsylvania

Reported By:
Raymond - Pittsburgh, Pennsylvania, United States
Submitted:
Updated:

Metro PCS
401Smithfield Street Pittsburgh, 15201 Pennsylvania, United States
Phone:
4129181838
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

Went to this store to switch cell phone carriers and receive a phone for (free). I chose the $30.00 plan. My bank statement was charged $68.00. I called Metro PCS customer service. They only received 35.00. I mentioned I chose the $30.00 plan. They told me the extra $5.00 charge was for services I did not authorize. I had that charge removed. The other 38.00 I had to contact the issuing store to be resolved. No Refunds they said. They also told me that PA has a sales tax of 7percent, when PA sales tax is 6percent. Very plain to see they were pocketing the extra money. I still have my receipt. I will be reporting to other places that will help me in my efforts to have this money refunded to me.



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