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  • Report:  #1240272

Complaint Review: Metro VW - Irving Texas

Reported By:
Mike C. - Irving, Texas, USA
Submitted:
Updated:

Metro VW
2035 West Airport Freeway Irving, 75062 Texas, USA
Phone:
(972) 659-9999
Web:
http://www.metrovw.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I am dissatisfied with Metro VW of Irving, TX.  The vehicle that I purchased from Moriah Johnson (General Sales Manager) was marked up numerous times during the purchasing process.  I traded in a vehicle that was totally paid off for $4,000, which meant nothing after Moriah added, RdHz protection for $2567 (Useless with my insurance CV), Security insurance $1,000(?), Gap protection $635(Useless /w my insurance), and the only added protection that I actually requested of Paintless Dint Protection $650 ($0 deductible) = $4852.   The MSRP of this vehicle on May 14, 2015 was $22,880 (not lowered) + $4852 + T&T + Out the Door at = $29,218.09 - my Trade-in $4000 = $25,218.09.  God Bless America.  Monthly payment $407/month 72 months 5.5% APR = $29,304 for a 4-banger 2.0 sedan.

They badgered me for a review.  So here it is:

Buy a vehicle from another dealership, avoid Metro VW.  If you checkout the online reviews from Google and Yelp, you’ll see a pattern of 5* and 1* cross patterns, Adam Moore the General Manager is new there, but he is participator of every sold vehicle at Metro VW in Irving, TX and cannot hold ground with the sloppy mess of…**.. seeping out from the front doors.

I’d feel ashamed working for this dealership and would certainly look for a better dealership with more integrity before doing business with these folks – they aren’t offering anything special except a rip-off.



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