Complaint Review: Michael Kergosien / American Home Free Mortgage TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Michael Kergosien’s programs utilize a paperless system and they accept electronic signatures. Flexible Underwriting is a theme Michael Kergosien prides themselves on. No fees of any kind upfront all costs associated with our loans are agreed to in advance and not collected until closing of your loan. Michael Kergosien is and always has been dedicated to providing the absolute - Dallas Texas

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Michael Kergosien / American Home Free Mortgage joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST



Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Michael Kergosien / American Home Free Mortgage approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to Michael Kergosien / American Home Free Mortgage did just that.



MICHAEL KERGOSIEN – AMERICAN HOME FREE MORTGAGE CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Michael Kergosien is a licensed Loan Officer and Branch Manager. For great interest rates and customer service, Michael Kergosien is there.

Don't spend time waiting on Underwriting decisions, waiting on appraisals, or jumping through hoops. Michael Kergosien provides a way to make this process simple and easy. We are also paperless!!

After you call, we will walk you through the process step by step. It's easy!

WHY MICHAEL KERGOSIEN – AMERICAN HOME FREE MORTGAGE IS BETTER THAN HIS COMPETITORS

" Michael Kergosien prides himself on service with fast closings and hassle-free service. Closing costs and interest rates are always agreed to in advance and will always be within 1/10th of 1% of what's disclosed upfront.

NO suprises!.



MICHAEL KERGOSIEN – AMERICAN HOME FREE MORTGAGE – TESTIMONIALS

I wasn't sure if I would qualify for a refinance, but AHFM was able to find the right loan program that enabled me to save hundreds of dollars each month on my mortgage. The process was simple and straightforward and my loan consultant worked with me every step of the way. Thank you AHFM! Steve – Houston, Texas

Thank you AHFM! I just moved into my first home and I am so grateful for your help. Your loan advisor was awesome. She made the application process very simple and answered all of my questions. Jennifer – Dallas, TX

STATEMENTS FROM MICHAEL KERGOSIEN

"At Michael Kergosien we pride ourselves in using the highest quality SERVICE.

With interst rates at an all time low, purchasing or refinancing your home may make sense. Give Michael Kergosien a call to see what your options and possibilities can be.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Michael Kergosien / American Home Free Mortgage is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Michael Kergosien / American Home Free Mortgage and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Michael Kergosien a positive Rating. Michael Kergosien made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

STATED IMPROVEMENTS FROM MICHAEL KERGOSIEN

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Michael Kergosien is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Michael Kergosien / American Home Free Mortgage is dedicated to customer satisfaction Michael Kergosien is dedicated to customer service. If for any reason a customer isn't satisfied in anyway, please let him know. Michael Kergosien receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Michael Kergosien receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Michael Kergosien will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Michael Kergosien, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Michael Kergosien directly at 214-500-4473.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Michael Kergosien or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Michael Kergosien / American Home Free Mortgage meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Michael Kergosien / American Home Free Mortgage.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about US Federal Contractor Registration’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers



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Our mission:

• Empower consumers
• Defend the First Amendment
• Expose wrongdoing
• Help companies regain control

ED Magedson: Founder, Ripoff Report

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