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  • Report:  #1083705

Complaint Review: Microtech Support Services - Select State/Province

Reported By:
Tess - Adel, Iowa,
Submitted:
Updated:

Microtech Support Services
Select State/Province, USA
Phone:
1-800-261-0643
Categories:
Tell us has your experience with this business or person been good? What's this?

On 6-22-13 I called Microtech to get assistance with connecting my new printer. Allowing them to connect to my computer

they informed me that my comp. had been hacked and I had viruses that would need to be removed in order to solve the problem.

I allowed them to do so and they recommended I sign up for their. maint.plan for $250..two days later I cancelled the plan They resisted and suggested I stay with the plan. I then asked to speak to their supervisor.

I called them time and time again. Finally by July 5th they returned my call, from 661-748-0240. They told me I should have arefund within 5-10 days.

Since that date the  1-800-218-8501 number has been disconnected. The 1-800-261-0643 number rings but they won't answer.



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