Kailynsmama
Alabama,#2REBUTTAL Owner of company
Tue, July 23, 2013
Thanx for the info. I now now NOT to order.
If your being charged CANCEL your card ASAP .
chrissys99
Rock Island,#3Consumer Comment
Wed, November 14, 2012
I called w/in the 14 day free trial and asked about returning the cd's. I was given a 50% discount, or 25$ per month starting Dec 6th, wow, I just checked my account and they are taking 50$ out ...I'm very "Stressed & Anxious" to say the least! I tried to call but no one is available to take my call after 9p.m. Great!
Poopsmcgee
Big Spring,#4Consumer Comment
Tue, July 14, 2009
It doesn't sound like you were truly ripped off here... if you didn't follow the instructions for returning the merchandise within the allotted time frame, how can you blame them? True, they could be more accommodating in the customer satisfaction department, but to call the transaction a ripoff when you didn't even try the product seems a bit unfair. I recently ordered the program and was given the same terms, i.e pay shipping for the 30 day trial, etc. The customer service agent did tell me that I would receive the entire program and that my card would only be billed after the trial period ended. I will report back if there are any SNAFUS with the service or if the program seems to truly be a ripoff.
Ryan
Gahanna,#5Consumer Suggestion
Fri, March 21, 2008
Call your bank and Dispute the charge. They should be able to help as long as you notify them in a timely manner.