- Report: #368922
Complaint Review: Migration Expert-Australia - North Melbourne Other
-
Author Confirmed
Why?
Migration Expert-Australia
329 Queensberry Street North Melbourne, 3051 Other, Australia
Phone:
03-93205999
Web:
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Migration Expert, Migration Expert-Australia Overcharged for ETA Visa and debited my credit card without producing a satisfactory result North Melbourne Victoria
I was charged A$39.00 for a service that I could of obtained direct from http://www.eta.immi.gov.au for $20 with instant result.
Before charging my credit card they stated that for this cost I would have instant approval.
I needed the ETA issued this fast as I applied on the morning of the day I was to travel. I gave them this information before I submitted the application.
Once charged I was sent an email and that redirected me back to the site and a message came up that I would have to wait up until 24 hours.
Now to ensure my travel I will have to go the Australian Government site where all ETA visas are approved instantaneously and pay for the service again for a charge of $20.
Matthew
Auckland
New Zealand
Before charging my credit card they stated that for this cost I would have instant approval.
I needed the ETA issued this fast as I applied on the morning of the day I was to travel. I gave them this information before I submitted the application.
Once charged I was sent an email and that redirected me back to the site and a message came up that I would have to wait up until 24 hours.
Now to ensure my travel I will have to go the Australian Government site where all ETA visas are approved instantaneously and pay for the service again for a charge of $20.
Matthew
Auckland
New Zealand
2 Updates & Rebuttals
Matthew supple
Auckland,Other,
New Zealand
Was Given a refund after this report became effective
#2Author of original report
Mon, October 06, 2008
It took a while and a lot of phone calls but I was finally credited for the amount charged that I disputed with them. I am satisfied with this result. Thanks Ripoffreportcom! - Matthew
Matthew supple
Auckland,Other,
New Zealand
Migration Expert, Migration Expert-Australia Overcharged for ETA Visa and debited my credit card without producing a satisfactory result North Melbourne Victoria
#3Author of original report
Thu, September 18, 2008
After sending an email informing of the complaints i made to this site I was called by a representative of Migration Expert. They agreed to refund my AUS $39.00 money as long as I updated my report here as such. Still waiting for the refund to show up in My New Zealand bank account....
