Complaint Review: MIKE POINTER/ AUTHOR/SPEAKER/HEY I SAW YOUR COMMERCIAL - Los Angeles California

A series of emails betweEn Mike and I, to show how SUCCESSFUL MINDED HE IS

I WROTE:

Can you please pick a steady day for your debits? I thought you were taking 40.00 per week for class, and then 21.00 for the book??? Why did you take 65.00$ Is there a way I can pay for my class cash, when I come, I am NOT comfortable with ANYONE having my card number and withdrawing at will, it brings bad experiences for me, and non trust, I have had too many bad experiences. I want to continue to come to class but I need more control over when and who and HOW MUCH funds are being taken off my card. I hope you understand. I would like to speak with you.

MIKE WROTE:

I actually charged you a $1.64 LESS for the book by mistake. It' 21.64 of you pay by credit card and I only charged you $20. Also, you signed up for the class with a $40 deposit. I normally charge $50 for a deposit! You missed class Thursday and came Saturday. YOU STILL PAY FOR EVERY CLASS YOU COME TO at least $45.

I don't appreciate being blamed for your bank charges. I've been teaching for 9 years now. I have a set payment plan and I see that I made a mistake not following my regular pattern trying to be flexible with you.

I WROTE:

First of all Mike, I did NOT blame you for ANYTHING, Let's not get Ego working, Great you have been in business for 9 years! Good, I have been paying for services for years as well. You have several options for class you give classes on Thursday and Saturday ok? Therefore, I did not come on Thursday, (I did not miss anything) I came on Saturday INSTEAD. So you charged me 40.00 for a deposit which includes the total price of the classes! and My first class payment due, should have been 1 week later! not 4 days later. If you have a policy that I think you have, I don't think we need to do business. I don't like this dialogue, if you have been in business for 9 years, then you should know how to difuse a (possibly confused or misunderstood CUSTOMER, key word here). We read the same books let's live it???

MIKE WROTE IN RESPONSE:

TOLD YOU ON THE PHONE THAT THE DEPOSIT WAS $40 AND WHEN YOU COME TO CLASS ANOTHER $45 IS DUE THEN. NOT A WEEK LATER. WHERE DID YOU GET THAT FROM, A WEEK LATER?

I DON'T LIKE YOUR DISRECTFUL TONE OR POOR ATTITUDE. I CAN SEE WHY YOU HAVE HAD TROUBLE WITH BOOKINGS NOW. SO THERE'S THE ANSWER TO YOUR PROBLEM-A POOR ATTITUDE.

DON'T COME BACK TO CLASS. YOU ARE OFFICIALLY KICKED OUT! TERMINATED!! I WILL NOT TOLERATE ABUSIVE CLIENTS THAT BLAME THEIR MONEY ISSUES ON ME. I'M TOO VALUABLE TO THE ACTING COMMUNITY TO PUT UP WITH PEOPLE LIKE YOU-VERY POOR CHARACTER. GO SOMEWHERE ELSE AND CAUSE TROUBLE.

Coach Mike Pointer

I WROTE:

trouble booking? What a JERK! I HAVE NOT HAD TROUBLE BOOKING GOOD BYE!! WE WERE ON THE SAME PAGE! I DONT LIKE YOU AT ALL BAD VIBES I HAVE GREAT CHARACTER! YOUR INTIMIDATED!!

I WAS NOT RETURNING.

YOU HAVE A NASTY DISPOSITION! DON'T USE MY CARD AGAIN OR YOU WILL HEAR FROM MY ATTORNEY!! YES I HAVE AN ATTORNEY, YOUR NASTY!! NEVER HAD TROUBLE BOOKING, I BOOKED A MOVIE! MR. KNOW IT ALL! YOUR A JOKE!

YOUR TERMINATED!! GOOD BYE, I WILL MAKE IT IN THIS BUSINESS TRUST ME!!

MIKE WROTE:

THERE'S NOTHING WORSE IN LIFE THAN TO BE VERY UNATTRACTIVE FEMALE TROLL, AND HAVE A POOR ATTITUDE. I WISH YOU WELL IN YOUR PURSUIT OF MORE DARKNESS.

I WROTE:

UNPROFESSIONAL, I HAVE REPORTED YOU LIKE YOU WOULD NOT BELIEVE, I WANT "ALL MY MONEY BACK" ***** AND ***** HAVE READ ABOUT THIS AS WELL.

MIKE WROTE:

OH MY GOSH! I'M REALLY TERRIFIED OF WHAT MY FORMER CLIENTS THAT TOOK MY COURSE...

RESPECTED MY PRACTICE AND, PAID ON TIME WILL THINK OF ME NOW! PLEASE DON'T DO IT ***! YOU WILL SHUT DOWN MY WHOLE BUSINESS AND I WON'T EAT ANY MORE :)

( THIS IS VERY ENTERTAINING NOW!)

YOUR DEAR FRIEND,

COACH MIKE!

I WROTE:

YOU GET NO RESPECT, YOUR THE JOKE AT THE END OF THE DAY! LOL... PEOPLE WILL HEAR ABOUT YOU. I WANT MY MONEY BACK PERIOD.

MIKE WROTE:

MAKE SURE YOU TELL THE WHOLE STORY OF YOUR DISRESPECT AND INABILITY TO PAY A VERY SMALL FEE COMPARED TO WHAT THIS TOWN OFFERS AND YOU ONLY GET A FRACTION OF WHAT I TEACH.

OF COURSE GOD IS BIGGER THAN ME, OR WHAT "GOD" ARE YOU TALKING ABOUT? AND CHRISTIANS DON'T SAY "KARMA" THAT BUDHIST (CHECK THE SPELLING) LANGUAGE.

YOU WILL ALWAYS ALIENATE PEOPLE UNTIL YOU CHANGE YOUR POOR ATTITUDE.

NOW LISTEN, YOU TAKE MY NAME OFF OF YOUR RESUME AND STOP EMAILING ME. I DO KNOW A LOT OF IMPORTANT PEOPLE IN THIS TOWN AND I WILL "ALARM THEM." I'M CREATING A SITE THAT WARNS COACHES AND CASTING DIRECTORS ABOUT PEOPLE LIKE YOU THAT BOUNCE CHECKS AND DISPRESPECT COACHES.

I'M WARNING YOU. NO MORE EMAILS.

COACH MIKE!

323-939-4612

I WROTE:

YOUR PATHETIC, AND UNPROFESSIONAL. MORE PEOPLE HAVE READ YOUR EMAIL THAN YOU THINK! I WILL PRAY FOR YOU! YOU GIVE CHRISTIANS A BAD NAME. YOU GIVE PROFESSIONAL BLACK MEN A BAD NAME. THERE IS A STORY RUNNING ON CNN YOU FIT THE BILL.....

I'LL HEAR ABOUT YOU. MY BOYFRIEND WOULD APPRECIATE IF YOU DON'T WRITE ME AGAIN. THAT'S FOR REAL. YOU DON'T KNOW WHO I KNOW, AND WHO LOVES AND CARES ABOUT ME EITHER. STOP WRITING ME NOW!!!

PRACTICE WHAT YOU PREACH "TEACHER"

ALL THIS BECAUSE I ASKED FOR A DAY TO TAKE MY DEBIT, GREAT BUSINESS MAN TO BE IN BUSINESS FOR 9 YEARS. MEAN SPIRITED MAN, WHAT EVER HAPPENED TO CUSTOMER SERVICE? RESPECT FOR CLIENTS? I WOULD NOT BUY ANYTHING HE IS SELLING.

JB

NORTH HOLLYWOOD, California

U.S.A.