I ordered a cordless vacuum cleaner in the beginning of August 2018 and still have never received it. It is now November 1st. I only got one reply from them in early September saying I would have it within 30 days, and that was 2 months ago. I still have received nothing, although I paid them $67.95. They will no longer reply to my emails. I have sent about 10 of them inquiring about my order or demanding a refund and have heard nothing back, no vacuum cleaner, and no refund. Now I go to their website and it says it's unavailable.