Tim W
Sutton Surrey Uk,#2Consumer Comment
Mon, December 01, 2008
Hi guys I have just read a report criticising Mill Valley Leather and felt I had to respond.I live in London,England and have purchased three coats from them.I would like to say that all 3 garments (one shearling jacket,a buckskin jacket and a lambskin jacket)have been excellent.I wear all three jackets all the time and they have all worn perfectly.If anything Id sat they get better with age especially the shearling. I also had a sizing problem with one jacket and had to deal with Shanya (who was mentioned in the article ) at Mill Valley. I have got to say that I found this lady absolutely charming .She solved my problem totally . I found this company's customer service second to none.Over the three purchases from Mill Valley I spoke to excellent sales people and the brilliant Shanya.I am so impressed with Mill Valley that the next time I travel to the USA I will go out of my way to travel to Jackson Hole and buy something from them face to face. Also I have never in my life responded to a complaint like this before.Even if I disagreed with it I just could not be bothered to write a response.I hope this puts my high regard for Mill Valley into perspective. Thanks and kind regards, Tim W London England
Susanne
Spotsylvania,#3Consumer Comment
Tue, November 04, 2008
I have purchased two shearling coats from Mill Valley. I purchased both the coats, on sale, at a wonderful price. One is relatively new, and one I've had for years-and it looks as good as it did when I bought it! I've worn the coat in the snow and rain, and had it professionlly cleaned twice. I'm getting ready to purchase a fur coat, and can't wait to receive it! I have absolutely nothing negative to say about Mill Valley. In fact, I would never have expected to own such beautiful, well made shearlings at the price I paid. I was just in Jackson Hole and made sure that I stopped in and let them know how happy I've been with my coats!