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  • Report:  #20435

Complaint Review: Mini Vacations Inc - Tampa Florida

Reported By:
- Joliet, IL,
Submitted:
Updated:

Mini Vacations Inc
410 Ware Blvd, 10th Floor, Tampa FL 33619 Tampa, 33619 Florida, U.S.A.
Phone:
813-621-1400
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Sat through a three hour presentation by a company selling another scam in Chicago Illinois to get a (free) 3 day, 2 night vacation in Las Vegas or Orlando. When I told them that I did not want to spend $15,000 that night to become a member but I was told I still would receive the vacation offer.

I sent in the US Postal money order for $100, and submitted my request for the time I wanted to go on my trip. MVI marketing responded several weeks later indicating the time I wanted was not available.

I checked off that I wanted to receive a refund of my deposit and I wrote on the request that I wanted it to be a certified postal check like they required or I would accept a cashier's check and to this day the company has not responded!!!

I have sent a second request in writing for a refund. This company had no phone number listed on any of the literature they provided to me and the only way I was able to find a phone number was going on the internet and finding it by other people that were ripped off.

I have called the company today and spoke to a person who got very upset when I informed her that the company is on the internet for the ripoffs to others. She told me I would receive a company check not a certified postal check and not a cashier's check and it would be mailde next week. They are a scam and have poor customer service.

Michael

Joliet, Illinois

NOTE: Rip-off Report launched a complete investigation on this particular situation and found that Mini Vacations had no control over promises another company makes when marketing their vacation coupons. Even though Mini Vacations is not responsible for another company's actions, they have been giving FULL refunds to anyone who has contacted them, and has even given more than they should have in the name of good customer service

Pease read the link below



1 Updates & Rebuttals

Mike Burke

Sarasota,
Florida,
U.S.A.
Ready to help, but who are you?

#2REBUTTAL Owner of company

Fri, July 25, 2003

Michael,

Mini Vacations stands ready to help you, but we need more information about you to access your record in our reservation database. If you are due a refund of a vacation deposit from our company, we will send it out to you immediately. Please call our VIP Customer Service Department at (800) 566-8281.

Thank you.

CEO/President

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