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  • Report:  #59690

Complaint Review: Mini Vacations - Tampa Florida

Reported By:
- Houston, Texas,
Submitted:
Updated:

Mini Vacations
410 Ware Blvd Tampa, 33619 Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I received an offer from a company for a pre-paid vacation, and sent in the requested funds and our requested travel dates. I received another letter, saying I needed to send in more money for taxes, deposits, etc. I sent that in as well, but haven't heard from MVI since.

I want a refund of all monies that I have sent in.

Rick

Houston, Texas
U.S.A.

NOTE: Rip-off Report launched a complete investigation on this particular situation and found that Mini Vacations had no control over promises another company makes when marketing their vacation coupons. Even though Mini Vacations is not responsible for another company's actions, they have been giving FULL refunds to anyone who has contacted them, and has even given more than they should have in the name of good customer service

Pease read the link below



1 Updates & Rebuttals

Mike Burke

Sarasota,
Florida,
U.S.A.
Ready to Help You - Need More Information

#2REBUTTAL Owner of company

Fri, July 25, 2003

Rick,

Mini Vacations will be glad to assist you, but we need more information about you to access your record in our reservation database. You are requesting a refund of the vacation deposit you sent to our attention, but the only information in your complaint is Rick from Houston. Obviously, we will need more information than that to issue you a refund, if we have not done so already.

If you are due a refund of a vacation deposit from our company, we will send it out to you immediately. Please call our VIP Customer Service Department at (800) 566-8281.

Thank you.

CEO/President

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