I ordered a pair of thermal slimming pants from Mirror Essentials online based on the picture they showed on the internet. I ordered my size based on their size chart. When I received the pants they looked different than what was advertised. I tried to put them on to see how they would fit and they didn't fit at all. They were way too small and would fit a skinny young child. They reek of chemicals and made me cough.
The pants were shipped from China. When I called the company Mirror Essentials to get a refund they refused to give me a refund because it was past the 10 day policy that I wasn't aware of. They did not send any paperwork with the shipment letting me know about their refund policy. I am so unsatisfied and disappointed!
Mirror Essentials
United States#2UPDATE Employee ..inside information
Thu, March 22, 2018
Hi D of Charlestown,
We apologize if the item you received did not worked as expected and won't fit. And that you were not able you get your refund. We know there was a mistake and we would like to correct it. Kindly send below information to [email protected].
Order number:
Complete Name:
Email address:
Concern:
Please also add "1435324" on the subject of your email message so we can easily trace it. Thank you and have a great day!.