- Report: #477380
Complaint Review: Mitsubishi Digital Electronics America Inc. - Irvine California
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Author Confirmed
Why?
Mitsubishi Digital Electronics America Inc.
9351 Jeronimo Road Irvine, 92618-1904 California, U.S.A.
Phone:
800-332-2119
Web:
N/A
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Business Rating:
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Mitsubishi Digital Electronics America, Inc. Mitsubishi TV WD65731. Lamp burns out in approx. 14 mos. Did not state at point of sell. Irvine California
I purchased a 65" projection tv from Best Buy. Model No.WD65731. I had it a litle over a year and the lamp burned out. I was not told of this problem at
the point of sell (Best Buy). It costs approximately $250 for a replacement part. The company admitted it was their fault by sending me one free. It has been 14 months since that time and it has burned out again. The company will not send me another one unless I pay for it.
Since my first lamp was replaced, I discovered that there is an Appendix C to the original manual on Lamp Cartridge Replacement. So the Company had to know that there was a problem with the lamp.
I would not have purchased the TV if I had known about this problem. I can't afford to pay them a $250 per annum in perpetuity. I am now retired and on a fixed income.
Roy
Hoover, Alabama
U.S.A.
the point of sell (Best Buy). It costs approximately $250 for a replacement part. The company admitted it was their fault by sending me one free. It has been 14 months since that time and it has burned out again. The company will not send me another one unless I pay for it.
Since my first lamp was replaced, I discovered that there is an Appendix C to the original manual on Lamp Cartridge Replacement. So the Company had to know that there was a problem with the lamp.
I would not have purchased the TV if I had known about this problem. I can't afford to pay them a $250 per annum in perpetuity. I am now retired and on a fixed income.
Roy
Hoover, Alabama
U.S.A.
