- Report: #353117
Complaint Review: Mitsubishi Digital Electronics America Inc - Irvine California
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Author Confirmed
Why?
Mitsubishi Digital Electronics America Inc
9351 Jeronimo Road Irvine, 92618 California, U.S.A.
Phone:
800-332-2119
Web:
N/A
Categories:
Business Rating:
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Mitsubishi Digital Electronics America, Inc Sold me a big screen tv which has not worked since bought, no service Irvine California
I purchased a big screen TV which has not worked since I received it. Numerous calls have been made to their customer service department with no satisfaction. Mistubishi has sent 2 bulbs which they say is the problem even though the TV was not even 1 year old at the time. I replaced the 2 bulbs myself but the TV continues to shut off so that is not the problem.
Finally, after many telephone calls Mitsubishi sent a service technician who also said it was probably a bulb problem and once again it was replaced. TV still shuts off and the picture flickers. I cannot get anywhere with Mitsubishi. All you get is custome service and they just keep putting in notes. You have to call them everyday with no results.
I want them to replace the TV as I paid 1600 dollars for something that does not work. I called the service technician that was sent by Mitsibishi and the company stated that they could not fix the problem and the TV needed to be replaced but I can get no where with Mitsibishi......... Do not buy from Mitsibishi, they will not fix anything once they get your money
Barry
Jacksonville, Florida
U.S.A.
Finally, after many telephone calls Mitsubishi sent a service technician who also said it was probably a bulb problem and once again it was replaced. TV still shuts off and the picture flickers. I cannot get anywhere with Mitsubishi. All you get is custome service and they just keep putting in notes. You have to call them everyday with no results.
I want them to replace the TV as I paid 1600 dollars for something that does not work. I called the service technician that was sent by Mitsibishi and the company stated that they could not fix the problem and the TV needed to be replaced but I can get no where with Mitsibishi......... Do not buy from Mitsibishi, they will not fix anything once they get your money
Barry
Jacksonville, Florida
U.S.A.
