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  • Report:  #1074954

Complaint Review: Modenacam.com - Select State/Province

Reported By:
Jason - Jacksonville, Florida,
Submitted:
Updated:

Modenacam.com
Select State/Province, USA
Web:
http://www.modenacam.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Let me start by just saying, DO NOT BUY THIS SCRIPT, IT HAS TONS OF BUGS AND NO CUSTOMER SUPPORT.

I just purchased the latest software from Modenacam v4. Once the script was installed it looked really nice BUT THAT'S ALL! Almost every section of this script has bugs which does not allow the script to work properly, there are some features that were supposed to work that simply don't work at all, I have been doing basic non PHP web design for 15 years so I am not new to this. I noticed Modenacam some years back when I was thinking about starting an adult webcam site, I read reviews and they were all the same, the reviews stated that the script does not work and they do not respond to customer complaints. I just assumed this was maybe one of their competitor companies putting out false reviews but now I know better. It's my fault for getting burned because I should have trusted the reviews and went with one of the other companies that sell this software. Once installed and the bugs started showing their ugly faces I started getting nervous, then I found more including features that didn't even work. I emailed them 4 times over the period of 1 week and then after about 2 weeks of no response I told them I would do a chargeback with my bank, then I got an email back stating they don't offer refunds and that the script works, I told them to look at my site and they could see it's not working. So they emailed back and said I must have installed it incorrectly even though I have been installing web scripts for over a decade. Well I decided that maybe there is some top secret knowledge you have to have to make this work properly so I ended up paying them to reinstall it for me, I got the same errors and bugs, they said they would look into it and despite my efforts in contacting them, even threatening to make a post on here they never did reply back, so I have now started the chargeback process and am hoping that it goes in my favor. This company has simply taken their original script that never did work right and had a graphics design team doll it all up and make it look pretty and called it Modenacam v4. I had somebody look at my script code for me because I don't know very much PHP and I was told to shoot for a chargeback, the person I paid to go through the script said that they couldn't even believe somebody would put something on the net like this for sale. This is smoke and mirrors, they updated their sales site to look really corporate to gain the trust of their potential customers and then updated the look of their script ONLY, still contains all the bad code and non working features and ANY company that won't respond to professional emails from a customer is obviously aware of the bugs and non working features in their product and can not be trusted. I have wasted so much money and time with this that I am just beside myself. I have never posted a bad review on any company until now. I figure for the prices they are charging for this script that people should know that IT IS CRAP, IT HAS MANY, MANY BUGS & THEY DON'T EVEN CARE ENOUGH TO FIX THE ISSUE, REFUND MY MONEY OR EVEN SO MUCH AS RESPOND TO MY EMAILS.

 

BEWARE! DO NOT PUT YOURSELF IN MY SHOES BY MAKING THE SAME MISTAKE I DID. There are a couple other scripts on the net for running adult webcam scripts, which are much, much cheaper that seem to work great but since I have not made a purchase from those companies I cannot comment.

 

Any questions about my experience with Modenacam contact me. Don't burn yourself by purchasing this software, you will only feel as sick inside as I do.

Like I said, I don't leave bad reviews but this was a must, I hope I can save some people by posting this.

 

Modenacam, you should change your name to ModenaSCAM.com it's available, I checked.



2 Updates & Rebuttals

lunarman

Alabama,
USA
Warning don't buy from them.

#2REBUTTAL Individual responds

Thu, May 19, 2016

Warning do not buy from this page www.modenacam.com. To get this to work, you need quite a lot of help. They offer to install Adobe FMS on your server, but the copy they install is a fake copy of a fake serial key number. But if they install this Adobe FMS Media Server you risk getting your server shut down by Adobe or your hosting company.

And if you complain they will close your support account and if you need tho install the script later by your self there are missing files for set up FMS balancing and you will never get them

Dear,

Your ticket - Why my account on support is blocked? - has been closed.

We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.

Sincerely,

ModenaCam Support Team

So Big Warning. The Adobe FMS media server they install for free on your server is just cracked copy with a false serial. I ask Adobe and they say the same this serial is not valid they use. So how to find the serial they install on your server then. Just look in to your ams.ini on your server install If it is fake teh serial should start like this. Note this is not the full serial i show here.

# License key for Adobe Media Server

# For example:

# SERVER.LICENSEINFO = XXXX-XXXX-XXXX-XXXX-XXXX-XXXX

#

SERVER.LICENSEINFO = 1652-5586-4503-

Sorry for my bad English but to warn people it has to be done in English beacuse the most buyers is in English.   

Report Attachments

kroket

Alabama,
contact

#3Consumer Comment

Thu, January 15, 2015

Hello.

You're saying that we can contact you for more questions, but you didn't post any mail.

So I have a Q for you ;).

Have a nice day!

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