- Report: #1191521
Complaint Review: Mojang - Internet
Reported By:
Lynn Milam -
Charlotte, North Carolina,
Submitted:
Updated:
-
Author Confirmed
Why?
Mojang
Internet, USA
Web:
mojang.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mojang Purchased a prepaid card for 26.95 at Target. Game will not download on laptop. No tech support available on phone, only thru email and very vague. They direct you to a site where other custmoers have had problems to see if theirs was like yours and if they found a solution. No refunds offered. I even had a tech support rep from Best Buy look at my download and said it was not anything on my end, it had to be their website. TOTOAL RIP OFF. I am reporting to Target, but expect not help from them. Check too late to find Mojang is not a member of Better Business Bureau. Internet
Mojang sales prepaid cards to play Minecraft, I purcharsed mine at Target for 26.95. The process is supposed to be simple. Bring the card home, set up an account, enter the activation code and start the game. Well, we couldn't get that far. We continued to try everything we knew to get it to load, even had a tech friend take a look at it and he said it was an issue on the Mojang site. Mojang only gives online tech support by email, no chat, no phone. They direct you to a site where other customers list their problems and you can see if your problem is there and see if you can find a solution on that site. Other than that, forget it. No refunds. I found out too late they are not a member of the BBB. I am going to talk to Target, but I doubt I will get anywhere with them. THis is a real RIP OFF!
