- Report: #780930
Complaint Review: Molly Maid of Conejo Valley - Agoura Hills California
Reported By:
Doc -
Malibu, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Molly Maid of Conejo Valley
28720 Roadside Dr. #149 Agoura Hills, 91301 California, United States of America
Phone:
818-707-0113
Web:
http://www.mollymaid.com/local-house-cleaning/ca/conejo-valley.aspx
Categories:
Business Rating:
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Molly Maid of Conejo Valley Avoid. Charges for services not provided and damages property. Agoura Hills, California
This franchise of Molly Maid charges for cleaning services not provided and damaged my home. When approached, they deny all responsibility.
2 Updates & Rebuttals
Doc
Malibu,California,
United States of America
Res Ipsa Loquitur
#2Author of original report
Tue, September 27, 2011
Treat your loyal customers disrespectfully and they will vote with their feet.
Thank you, Molly Maid, for the great example.
Molly Maid
Agoura Hills,California,
United States of America
Unsubstantiated Complaint
#3REBUTTAL Owner of company
Mon, September 26, 2011
Molly Maid has served the local community of Mailbu for 15+ years and cleans over 7,500 homes each and every year. With 100's of satisfied and loyal customers.
This customer used our service for 4+ years, receiving over 100 cleanings without complaint. He makes open ended statements but does not list the "services charged for but not provided", nor details the damage caused to home. The actual facts are he opened his shower door which derailed, an event he believes can only have occurred because of the action of his cleaners. Refusing even to explore the possibility of normal wear and tear or a no fault accident.
