- Report: #1427609
Complaint Review: Monat Global Hair Care - Doral Florida
Reported By:
Balding -
CASTLE ROCK, Colorado, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Monat Global Hair Care
3470 NW 82nd Doral, 33122 Florida, United States
Web:
N/A
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Business Rating:
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Monat Global Hair Care Gave me RA for over $500 of product and not refunding Doral Florida
I called to explain that the hair product was not working for me and hadn't been for several months. I had continued to order because my MP told me it was detox and I'd need to go through the entire phase to get results. I believed her. When my hair started falling out, I immediately called company and insisted on refunds for the past 4 orders, most hadn't been opened. The agent gave me 4 different RA and promised that money would be refunded. It is now a month later (over) and no refunds. I checked and box with all product was delivered. They have said they received it but it is out of return window. I explained (for the 10th time) that I knew that, the first agent knew that and that I was experiencing drastic reaction from the product.
They are just telling me, after an hour or so on hold waiting for yet another "supervisor" that I am outside of the return window.
I just wanted my money back because I don't have time for a lawsuit. But this company is shady! I hope no one else falls victim.
