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  • Report:  #542219

Complaint Review: Moneybookers - london Select State/Province

Reported By:
Jeannie - McKinney, Texas, United States of America
Submitted:
Updated:

Moneybookers
10-11 Charterhouse Square london, EC1M 6EH Select State/Province, United Kingdom
Phone:
Web:
www.moneybookers.com
Tell us has your experience with this business or person been good? What's this?

I ordered a DVD set for Christmas from the wostore and paid through moneybookers on Dec 5.  The web site says it only takes a couple of days to get the DVDs. I recieved this e-mail from Moneybookers the next day and my credit card has been charged.

This notification email is just a friendly reminder (not a second charge) that on 06 Dec 09 you made a payment to WOSTORE.com ([email protected]) via Moneybookers Gateway. This payment for USD 80.89 made with your credit/debit card AMEX, will appear on your statement shortly. This charge will appear on your card statement as a debit by: MB*Moneybookers.com This is just a reminder to help you recognise the charge. We believe our customers will find this notice useful in confirming otherwise unknown credit/debit card charges. Sincerely, The Moneybookers Team

Since I never recieved the DVDs.  The wostore says that I have no account and never ordered anything. I cannot get anyone to call me back from either the wostore or moneybookers.



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